250 East Wolf Run
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The concept of "take-n-bake" pizza was invented by Papa Murphy's in 1981. But today, we focus on what has made Papa Murphy's the fifth largest pizza company in the United States and Zagat's #1 Rated Pizza Chain: our commitment to FRESH
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Very friendly staff and very efficient and first choice in any pizza
was a great experience
When we placed our order everything was fine til we got to the store and the side order of cookie dough was no longer available to us, frustrated again because this is ALWAYS the case at this store, we accepted to get the cinnamon wheel in replacement of cookie dough. Then we waited literally another 15 minutes for that on top of the 25 minutes for the 2 family size pizza's. We were the only customers at the counter and the employee in the front wasn't doing anything (was not preparing pizza's ect but was cleaning up counter prep area which was great to see) the other employee in the back couldn't get the lid off the cinnamon mix and asked the front employee to help which she responded I cant) my husband and I were once again shocked, the other girl wasn't doing anything and we had been waiting for a un necessary amount of time already. Once we received the item nothing was stated about the amount of extra time it took for our side order just handed us the cinnamon wheel and walked away. So much for customer service in general, products ordered without issue to find out when picking up order that products aren't available, never having products in general and wait time was ridiculous. This particular store / branch has major issues consistently and constantly for a long time now and only seems to be getting worse.
Never a bad experience, great staff && amazing pizza!
I called in my order. A female answered the phone, asked if it would be alright if she placed me on hold right away, I agreed. I did not agree to sit on hold for over 4 minutes and then get hung up on. I called back and explained that I was placed on hold and then disconnected and the employee did apologize. That's my only issue but my food was exactly as ordered and I plan to come here again! :-)
The pizza was DELICIOUS, we will definitely be back.
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