Papa Murphy's UT064 Contact Reviews

Papa Murphy's UT064

1678 Redstone Center Drive Suite 120
Park City, UT 84098
435-575-7777

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Papa Murphy's in Park City, UT
What are people talking about?
     
    91%
    105 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The concept of "take-n-bake" pizza was invented by Papa Murphy's in 1981. But today, we focus on what has made Papa Murphy's the fifth largest pizza company in the United States and Zagat's #1 Rated Pizza Chain: our commitment to FRESH

    OpenTell™ Reviews

    1502665655653
    1207288125
    Everything is great
    1502237259587
    1206094694
    You have the WORSE on-line ordering experience possible. I COULD NOT order a large, pan all meat pizza. Was told multiple times on the web site (desk top) that this combination was NOT available even tho a matrix on the website showed it as an available combination. And I ended up ordering it over the phone and picked it up. I called ***** and asked for help. After repeating my request three times, she brought up the website to help. After some delay, she said she would have to call back. While giving her my contact information, the line went dead?????? I have not heard back. I HAVE FILLED OUT SEVERAL SURVEYS AND FEEDBACKS COMPLAINING ABOUT YOUR WEBSITE. IT IS ONLY GETTING WORSE. TODAY, IT DID NOT REMEMBER MY LOCATION OR FAVORITE ORDERS. MY SUGGESTION TO THE CUSTOMER SERVICE PEOPLE READING THIS IS "SEND IT AND ALL OTHER WEBSITE COMPLAINTS TO YOUR CEO OR SOMEONE WITH ENOUGH INTEREST AND AUTHORITY TO SHAKE UP YOUR WEBSITE CODERS. THEY OBVIOUSLY DON'T UNDERSTAND HOW TO DESIGN A SIMPLE, EFFECTIVE, CUSTOMER FRIENDLY WEBSITE. TODAY WAS THE LAST STRAW. IF YOUR WEBSITE IS A DYSFUNCTIONAL MESS WHEN I NEXT ORDER A PIZZA, I WILL TAKE MY COMPLAINT TO FACEBOOK TO GET THE ATTENTION OF SOMEONE WHO CARES.
    1502155376593
    1205832752
    Always efficient and very tasty
    1501626983930
    1204284832
    Pizza and service excellent, have spoiled us for other pizza makers
    1501550979600
    1204054961
    Everything was excellent
    1501454216243
    1203761719
    Visit was to perfection. No improvements necessary.
    1497673242590
    2123323788
    We love your thin crust veggie with hamburger! It is our Friday favorite, however we do occasionally try other specials.
    1496803527653
    2117425633
    Fix your website. Do you do any user friendliness studies? I went to my favorites page and ordred a pizza. The checkout cart window appears and then disappears within 2 sec. So I order again. Now it appears, and quickly disappears with 2 pizzas. Maybe it is a small thing, but I could write a case study thesis about how NOT to design a web site based on your website.
    1496342207880
    2114168305
    Great staff, very friendly and efficient. It might be nice if they stayed open a little bit longer on week nights, I've been twice in May at 730PM and 800PM and it's been closed.
    1495583849057
    2108546163
    Love everything about Papamurphy EXCEPT your website is a confusing, frustrating, overly complicated mess. Too many pages to order a pizza. Being able to store personal favorites would be a good idea if it was evident on the home page where to find the list of favorites. PLEASE, have someone who understands "user friendly" revise your site ASAP.