Papa Murphy's MN051 Contact Reviews

Papa Murphy's MN051

2014 Jefferson Road, Suite A
Northfield, MN 55057
(507) 663-7272

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Papa Murphy's in Northfield, MN
What are people talking about?
     
    89%
    315 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The concept of "take-n-bake" pizza was invented by Papa Murphy's in 1981. But today, we focus on what has made Papa Murphy's the fifth largest pizza company in the United States and Zagat's #1 Rated Pizza Chain: our commitment to FRESH

    OpenTell™ Reviews

    1490321764807
    2068885394
    Always good. 3 times a week.
    3 days ago
    1490047643747
    2066511116
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1743486977&_accessType=4&type=4
    1489701293350
    2063603269
    Good
    1489633674857
    2063002373
    Very nice and accommodating.
    1 week ago
    1489547274373
    2062261546
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=1742025487&_accessType=4&type=4
    1489340877780
    2060301690
    my pizza was made and ready for me to pick up on time. Pleasant employees. It was a very busy time, but they had enough staff to take care of us in the lobby. love papa murphy's
    1489329288433
    2060206443
    Josh was very accommodating and always friendly. My pizza was prepared quickly and efficiently.
    1489283910667
    2059834525
    Jake is very friendly and helpful. Thanks for a good experience.
    1488586283203
    2053665071
    friendly and accomodating.
    1488404870567
    2052053735
    I believe that it is just as important for customers to give feedback to an organization when we receive outstanding service as it is when we are disappointed. I am writing to say how outstanding the service was today (as well as during my past visits) to the Northfield, MN Papa Murphy's store (#24051). I was especially impressed with the following: --All 3 staff members smiled and said "Hello" when I entered. I immediately felt welcome. --I ordered a large garden veggie pizza with a couple of changes--thin crust, white sauce, and no black olives. The young man took my order right away and mentioned that there was a sale on sides today, if I was interested. --The store was exceptionally clean and orderly --The young man, Jake, who made my pizza got almost everything right, but he accidentally included black olives. I asked if he would mind removing the olives for me. He was not upset or defensive at all. He apologized and all 3 staff members (Josh, Connie, and Jake) conferred with me on how they could make it right. They insisted on making me a whole, new pizza to replace the wrong one. While Josh quickly made the replacement pizza, I told Connie how impressed I was with the service at this Papa Murphy's location. My philosophy of customer service is that the true mark of good customer service is reflected in how you respond to a mistake, not just how you act when things are going smoothly. I would give their efforts an A+. Papa Murphy's is fortunate indeed to have Jake, Josh, and Connie working for you. Thanks very much.