The Melting Pot Brookfield Contact Reviews

The Melting Pot Brookfield

19850 W Bluemound Rd
Brookfield, WI 53045
(262) 782-6358

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The Melting Pot in Brookfield, WI
What are people talking about?
     
    84%
    288 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1495576904857
    403632433
    The only thing that I minded while I was here was that the hostess said we needed to wait 30 minutes to be seated because she thought all the reservations would be coming in in 20 minutes.
    1495502733453
    403569767
    The servers were amazing. They brought the food in a timely fashion and with the best personalities. However the hostess (Sophia) was quite rude andrew made us wait even though we had a reservation and they did not. Then she watched us as we ate with a smirk on her face. It was very rude and unprofessional.
    1495481432707
    403550530
    The timing of the food and waiting time we waited. Also the salad. Also my drink being refilled. I think the salad was the worst part. VERY LITTLE
    1495156189517
    403370559
    Came here for my 19th birthday. Ashley was a fabulous server. :)
    1495152094760
    403367977
    Anthony seem to be in training and doing a great job. Very engaging and was not awkward when preparing our foods. Very great job!!!!
    1494950699703
    403025523
    Our overall experience was great. The restaurant pricing is a bit more than I would care to spend on typical meal out, but it is definitely reasonable for special occasions. The Mother's Day Special is great, and I think is a very good value vs. the regular pricing of the menu. Our service was absolutely perfect. Even though our server Tierney was very busy with a lot of tables, she took the time to answer any questions we had, and never came off as rushed or stressed. Big kudos to her for a job perfectly done :)
    1494886763687
    402992692
    The only real problem we had was that it took about a half hour before a waitress acknowledged our table. This is not typical of our experiences there. Also our waitress misunderstood the cash that we put for payment and charged it all on our debit card. Otherwise the staff was friendly and knowledgeable and the food was high quality. This was an enjoyable experience for Mother's Day, and a greta first time fondue experience for our kids.
    1494800601197
    402937812
    1. Cheese fondue was good just dissapointed there was no chips. Ever time I have gone with friends and family there are chips. Maybe bring that back? 2. Don't serve frozen chicken. It takes a lot longer to cook and you the last one eating and everyone is waiting for you. Then maybe also have the pots come out to you nice and warm not cold then heat up because it took twice as long to cook the product.
    1494553072560
    402791255
    Our waitress McKenzie was extremely knowledgeable with the fondue process
    1494542307437
    402785912
    Evan was a great server, along with his trainee. The drinks Jake made were delectable. Kevin was the manager this evening and he gave superb service. Had a grrreat evening.