The Melting Pot Virginia Beach Contact Reviews

The Melting Pot Virginia Beach

1564 Laskin Rd Ste 182
Virginia Beach, VA 23451
(757) 425-3463

The Melting Pot in Virginia Beach, VA
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    96 review(s)
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    We had a server from Russia. I apologize I dont remember his name. He did his job well, but we are a family that asks for more and we try to get to know our server, especially if from another part of the world. He really opened up and we had amazing conversations with him and it really made the night very enjoyable. I think it also helped him open up and relax some with us because he could see we were interested in what he was saying. He did his job phenomenally and we commend him for that. But our greatest enjoyment was learning about him!!! Thanks for allowing your employees some time in their jobs to do that for your customers.
    Even though everything there was wonderful, I have one complaint. After paying the bill and leaving the restaurant, I looked over the bill carefully and realized why I felt it was a little high. We purchased the $4.11 per person cheese fondue deal. For 2 people the discount should have been $9.68, however they only gave a $4.00 discount.
    Kim V did such a phenomenal job! Every step of the way she helped us when we didn't understand, made good suggestions and provided us a really enjoyable experience! I am confident all the staff is top notch but Kim is really an outstanding server! We really enjoyed the dinner!
    Everything was awesome. The food tasted great. Our server was very attentive. We love the Melting Pot experience that is why we drove over an hour to eat there.
    ridiculous question. I believe I rated everything superb
    Our server, Stephen, was Amazing!!! He was fun, helpful with our menu options and really on the ball. He was terrific!
    The flow of our experience was off. The server was awkward and didn’t present well. Listed wines weren’t available and took a long time to discover this. Meanwhile, our cheese was served and was almost done prior to getting a wine the server recommended. I felt management would come by and apologize, but they didn’t. We’ve had enjoyable experiences in the past, but it appears their standards have slipped dramatically and they’re living off of their respectable name of the past.
    Don't remember our wait staff's name but he was very patient and did a great job of walking us through everything on the menu. He answered all questions. He was very polite and charming.
    Our server gave us great customer service. He was extremely polite, patient, friendly and very informative. This was our first time and words cant explain how great of a night we've experienced.
    Overall, just an okay evening. Nothing worth really bringing to management's attention, just a slow(er) than usual dining experience. If it weren't for the cost, I probably wouldn't be as disappointed.