The Melting Pot Peninsula Contact Reviews

The Melting Pot Peninsula

12233 Jefferson Ave Ste 3
Jefferson Green Shopping Center
Newport News, VA 23602
(757) 369-9500

The Melting Pot in Newport News, VA
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    162 review(s)
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Outstanding service. Our server Cameron was friendly, attentive, and highly knowledgeable about all menu items. Tommy the manager stopped by several times to check on us and it was very clear he cared a great deal about making sure his customers were happy and satisfied. Overall, a tremendously courteous staff made for a wonderful dining experience.
    Even though our waiter was not great, the manager came around often. He may have already had some complaints, so anticipated things we would need, and sometimes another server came to bring us something. So, we did not complain. Overall, great food and company. I was glad they opened midday for Mother's Day!
    Had a $25 gift card that was taken from me given to the manager and the server told us that he wasn't sure of this would be applied. We were told by the server that the Manager put this in his pocket. Bill came, I paid it and realized after leaving that the $25 was never applied to the bill. I have trouble justifying if I will ever come back because of this.
    Mike was amazing!!!! So friendly, helpful, and enthusiastic! Love him! Let's take him home with us!!! :)
    Mike Jones was our waiter, he was excellent.
    Great service!
    Matt was our server and as stated before he was great. Friendly, great personality and offered suggestions.
    When first greeted at the door the hostess was friendly and sat us withing two minutes of our arrival. Shortly there after, Damiano greeted us and was confident in his knowledge of the menu, what to pair things with, and all of his recommendations were spot on. The manager gave us a brief hello which was nice I guess. Wish he stayed and actually said more. Damiano made up for it though and was an excellent server. Definitely will recommend him.
    Our server, Mike, went out of his way to make our evening special. We were dining in for our anniversary, so he made a special dessert plate for us to celebrate and he offered great ideas for dishes. He took the time to get to know us and share details of his life with us as well. This made us feel much more at home and relaxed.
    No you guys could not have done any better unless you gave us our meal for free, everything from the new al fresco dining to what you guys are doing to improve the bathrooms and the burners at the tables are wonderful! Love this place and I am looking forward to my next visit! Service as well as the food have always been wonderful! Thank you for a great evening!