The Melting Pot Peninsula Contact Reviews

The Melting Pot Peninsula

12233 Jefferson Ave Ste 3
Jefferson Green Shopping Center
Newport News, VA 23602
(757) 655-9300

The Melting Pot in Newport News, VA
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Everything was excellent. We tried a new cheese that was good but not excellent.
    Our server Krisha was very attentive. She described all the items with great details. She was always friendly and prompt. We asked her if she can provide us with a side of garlic butter to go. She didn't hesitate and even warmed it up for us so we can use it on our popcorn since we were heading for the movies afterwards.
    The location of the pot in relation to the guests. With shorter arms, the pot is very hard to reach. You have to get up and peek into your pot. Move the warming pot to the center of the table or lower the table.
    I don't think you could have done anything better! The food quality was wonderful. The service was absolutely amazing! Some of the best service I have had at a restaurant! The server/ busboy were very attentive to our needs and they were fulfilled right away! Best ladies night out! Great job!
    Our server Christian was awesome! He did an extremely good job with explaining everything and helping the kids stay engaged by asking them questions. The manager answered all our questions and the military specials really help us out and I will be refering all our members to the melting pot for future events. I wish there was a changing table in the restrooms so I could properly change our child's diaper. Over all, our experience was amazing!
    Outstanding service. Our server Cameron was friendly, attentive, and highly knowledgeable about all menu items. Tommy the manager stopped by several times to check on us and it was very clear he cared a great deal about making sure his customers were happy and satisfied. Overall, a tremendously courteous staff made for a wonderful dining experience.
    Even though our waiter was not great, the manager came around often. He may have already had some complaints, so anticipated things we would need, and sometimes another server came to bring us something. So, we did not complain. Overall, great food and company. I was glad they opened midday for Mother's Day!
    Had a $25 gift card that was taken from me given to the manager and the server told us that he wasn't sure of this would be applied. We were told by the server that the Manager put this in his pocket. Bill came, I paid it and realized after leaving that the $25 was never applied to the bill. I have trouble justifying if I will ever come back because of this.
    Mike was amazing!!!! So friendly, helpful, and enthusiastic! Love him! Let's take him home with us!!! :)