The Melting Pot Richmond Contact Reviews

The Melting Pot Richmond

9704 Gayton Rd
Henrico, VA 23238
(804) 741-3120

The Melting Pot in Henrico, VA
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    We told Phil, our server, that it was our daughter’s birthday and he brought out desserts with lit candles in them which was very kind. The manager, Megan, stopped by to say hello, too.
    Please see previous comment entry for details of evening.
    Nick did an excellent job of catering to my girlfriend's gluten allergy.
    See previous response.
    I can thing of absolutely nothing I would change about the night. Our server, Phil was awesome, always staying on top of any thing we may be in need of. The courses came out just as we were finishing up the last course, perfectly timed. We always thoroughly enjoy our anniversary meals there.
    The evening started out ok. Nic was very helpful at first. We were seated near a group with loud children, but what can you do? Nic then disappeared for about 15 mins when we were done with the entree and waiting for dessert. TWO ADDITIONAL GROUPS OF LOUD KIDS WERE ALSO PLACED DIRECTLY NEXT TO US! That was unacceptable. I saw no kids anywhere else in the place. Why were they all put right next to us??? The food was good, but we have no motivation to return currently because of the awful placement next to kids and the 15 minute wait for dessert.
    Cam our waiter was amazing. We were out for our friends 30th birthday and we are a loud bunch. But Cam was awesome with taking care of us and his personality connected with our crazyness. He definitely made out visit perfect. The manager that stopped by our table was very sweet as well!
    The only thing that wasn’t perfect was the timing that our food came out at. Our server was excellent but the entree took a little longer than I would have liked. We also waited quite some time for the dessert though it was definitely worth the wait! I will for sure be back
    Justin Matthews did a fantastic job setting up the table for the evening. I bought the package with the rose petals on the table. He was great at explaining everything over the phone before I came in. Molly was very polite and did a great job explaining the menu and other items as well. She is a fantastic server I hope I have her again when I go in the future. Overall, I felt that this is the only place I want to take friends and family for special occasions. I liked that my table was secluded as well.