The Melting Pot Richmond Contact Reviews

The Melting Pot Richmond

9704 Gayton Rd
Henrico, VA 23238
(804) 741-3120

The Melting Pot in Henrico, VA
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Salads (California) seemed very small for the value. I do want to mention how amazing our server was. Her name is Alyssa and we had never met her before, however, she was very engaging, had a great personality, provided excellent service, and was superb and her interactions with her adult son with autism
    Just wow! That Amelia! She's just beyond amazing! She's what keeps us coming back! If she's not here, there's really no reason to come! She's all that and a bag of chips! Must also compliment Caitlyn.... she was super helpful and would routinely stop by to see how we were doing. Granted - we know she was stalking us to see how far along we were, but she was ever so nice about it.
    Very kind, I seen him greet tables as they were near finish with their food. He made sure my server was on point and that I enjoyed food as well as having a great night out. I was truly pleased with my visit and will be returning VERY soon and I may even try entree since I normally do cheese only.
    It was awesome. Great waitress and staff.
    Devin never refilled my husbands water, never brought myself more dipping sauce for our entree, the manager had to bring me a ginger ale because Devin was not back at our table to check on us. It took 15 minutes to get more Rice Krispies for dessert. Overall, he needs more training to better serve customers.
    please read comments on other page
    Shawn was an awesome waiter! Best we've ever had!! He was so attentive and made wonderful recommendations. He was quick and checked on us frequently! Shawn is awesome!!!
    We have visited this location at least once or twice a year for about 20 years. We preferred when the fondue was mixed at the table. It really just added a bit to the experience. Also, our chocolate was actually cool and it took it awhile to come up to temp (even though it was flambeed). The salad has never been the star of the meal, but the lettuce was not good quality/freshness, which is disappointing in an expensive meal. I also prefer larger plates with more sections during the entree course. This time we definitely had the smallest plates we've ever had there, and it just made it difficult to check meats doneness (without worrying about contamination) and keeping sauces on foods separate (since the small wells were too tiny to dip into neatly). It used to feel like a more elegant experience than it seems to have become. However, it is still a fun experience and the staff is always friendly and helpful.
    The waiter Eli was wonderful! He was knowledgeable about items on the menu and was friendly! The manager also came and checked on us and was friendly as well! Very welcoming place with welcoming people!
    Nic was awesome. I took my girlfriend out for finishing up her third year of teaching. He made our dinner a fantastic experience.