The Melting Pot Richmond Contact Reviews

The Melting Pot Richmond

9704 Gayton Rd
Henrico, VA 23238
(804) 741-3120

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The Melting Pot in Henrico, VA
What are people talking about?
     
    87%
    208 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1512655005917
    430283946
    Excellent experience and I will be back.
    1512361754673
    428335494
    Our meal was perfect, as was the service. There really was no need for improvement.
    1512258098203
    428210611
    Devin was wonderful! We will definitely request him the next time we come to the Melting Pot.
    1511465079647
    426944842
    Our server never checked on us during the meal, so we were never provided a refill of drinks or sauces, even on request.
    1511229782120
    425760258
    Phil was great and Cameron was in training so both paid very good attention to our table. We will celebrating my son getting straight A's and they made him feel special.
    1511184303737
    425625015
    Read previous remarks
    1510276495087
    422233654
    My experience was indeed wonderful.
    1509981632417
    421706462
    Waiter didn’t really seem interested in his job.
    1509973440950
    421686682
    We were very dissatisfied with our waitress. She appeared disheveled, wearing multiple rings and her hair appeared just thrown up, which was different than in past experiences. She was friendly, but we had to ask for everything. Drink refills, next courses, check. In the past, the cheese and chocolate were melted right in front of you but this experience they were brought to the table already prepared. She poorly explained the menu, as we were dining with a couple who had never been, myself and my husband had to explain how to make a selection from the menu. We had to ask cook times for our entrees, and she did not point out what each meat was on the plate (this was done for us previously). We had reservations, but the table we were sat at was right beside a wine rack and my husband was asked twice during our meal to get up so a server could get to the wine rack, this was very disturbing. Especially since we could see many other tables not in use (which is surprising for a Saturday night) that would have been better and minimized interuptions to our dinner.
    1509407686263
    420826100
    Overall it was great!! The cheese we ordered this time was not our favorite. Everything else was as good or better then expected. We enjoyed it!