The Melting Pot Salt Lake City Contact Reviews

The Melting Pot Salt Lake City

340 S Main St
Salt Lake City, UT 84101
(801) 521-6358

Map
The Melting Pot in Salt Lake City, UT
What are people talking about?
     
    91%
    200 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1490628993457
    2071302028
    Our server was very cordial and prompt to visit our table after we were seated. He introduced us to the menu and helped us understand what had changed since we last visited. After an initial introduction to the menu he gave us a few minutes to think through it while he grabbed our drinks. When he came back with our drinks he walked us through our questions and what his recommendations were based on our tastes. It was all tailored to us personally and he was so great! Throughout the evening, the pacing was perfect (better than it was last time we were in a year ago) and we were visited just enough to keep our water filled and our questions answered but not so much to feel disturbed.
    1490589169560
    2070951280
    Bree was a great waitress, very friendly and helpful. My favorite place to visit on a special occasion, and she went above and beyond.
    1490576514217
    2070862253
    From the start the waiter was rude, impatient, and passive aggressive. I don't know why we received such an attitude from this man. He was even rude and rolling his eyes at other customers as they walked by. He took forever for refills on waters, brought a root beer almost 30 minutes after we asked for one, made the wrong chocolate dessert and then passive aggressively wanted to tell us how he made it right. Although the manager clearly agreed with us we were missing vital ingredients to the chosen dessert. Took forever to complete our check. Stayed rudely to pass dishes towards him the minute he arrived without giving us a chance to notice he was even there. Rudely passed drinks to kids. Overall, just really made for a poor experience for our out of town guests.
    1490410482600
    2069537716
    Lucas was a great server. He was just the right balance of friendly and professional
    1490408490043
    2069504192
    They were all very attentive. The manager came and took time to greet and spend time with us. We had a wonderful birthday celebration and fir two of the three of us it was a first time to a melting pot and they will for sure be back.
    1490328165373
    2068948272
    Devin our server was very knowledgeable about the ingredients, helpful in providing information and tips, efficient in taking care of the courses and dishes, and was very entertaining.
    1490033323320
    2066398105
    As I said in the previous paragraph the night was excellent. I will certainly be looking forward to my next visit to dine and find it hard to branch out from my last order as it seemed perfect for my palate! The staff is really nice as well and the restaurant is located in a neat spot downtown and was dim and quiet and clean.
    1489975688840
    2065894438
    Went out for our anniversary, Ashley our server was perfect. She explained everything for us, being first timers we needed extra help and she was very awesome, friendly and personable. We will definitely add Melting Pot to our list of favorites restaurants.
    1489802914757
    2064465762
    Excellent service. Very friendly and helpful
    1489799126617
    2064438665
    Our waiter was Erik and he did a very good job in making our experience go well. He explained everything very well, and I knew exactly what to order with his help. He did a very good job of making the cheese and cooking sauce. And he also had some interesting stories and experiences that kept the night entertaining.