The Melting Pot San Antonio, TX Contact Reviews

The Melting Pot San Antonio, TX

14855 Blanco Rd Ste 110
San Antonio, TX 78216
(210) 479-6358

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The Melting Pot in San Antonio, TX
What are people talking about?
     
    90%
    424 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1516379764607
    438037486
    Train your servers better, hire better management. See my other write-up about all of the things that went wrong during our visit. I've been to that location before and never had an issue. It seemed that there was plenty of staff as I went out to the hostess area to try and complain and get my check taken care of faster and there were multiple waitstaff standing around the bar area talking.
    1516324507213
    437979018
    Marissa and Nicholas we're excellent. I was disappointed in the menu compared to other Melting Pots I have been to but this onedefinitely had the BEST service I have EVER had at a Melting Pot.
    1516137261290
    437676198
    Everything was great for a special occasion. Food was spaced out and served timely. Our server was kind and explained everything very well. There was a nice deal going on for a free charcuterie board with our meal. Atmosphere was lovely. It is more than I would pay for a regular meal, but definetly something for a nice occasion. We spent about 2 hours there, which was perfect for a date night, but not something for a casual dinner for me.
    1516065175447
    437576869
    We love the melting pot. Always exceptional service and great food. Michael served us and was a great waiter. We will definitely return!
    1515905361150
    437360792
    Annie was a wonderful waitress that was fantastic. The manager that came by came across as a bit rude towards his staff and even shut off our burner, thus delaying our entree from cooking. Annie quickly righted the meal and made all efforts to make it a wonderful evening, which it was thanks to her!!
    1515900905093
    437357966
    Alexa was very nice, attentive, and knowledgeable. The food was excellent.
    1515898311097
    437358295
    Kandin was delightful! Attentive to perfection and we really bonded!
    1515897986117
    437355794
    Our anniversary was amazing thanks to angel and the rest of the staff.
    1515617125537
    436822808
    I had made reservations to this restaurant with my wife indicating that it was her birthday. however, nothing was done to make her feel special. When we were seated, our waiter actually asked if it was her birthday, which was very nice of him, so we told him it was her birthday. He said that the restaurant usually provides something, like a card, but nothing was done. The meal was excellent, and our waiter was very kind, but I think we expected something from the restaurant acknowledging it was my wife's birthday because we have been here for my wife's birthday before and the restaurant usually does something. We were also told there would be something. So that was disappointing but overall still a very nice experience.
    1515454956643
    436432864
    It was an exceptional evening. We have been to many Melting Pot locations and have always been satisfied. First time for the Brie with Bacon which was excellent. Our waitress, Kandin, was terrific! The only reason we do not go to TMP more often is that there are none in our area (South Padre Island, Texas).