The Melting Pot Houston Contact Reviews

The Melting Pot Houston

6100 Westheimer Rd Ste 146
Houston, TX 77057
(713) 532-5011

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The Melting Pot in Houston, TX
What are people talking about?
     
    84%
    348 review(s)
    5 star reviews
    4 star reviews
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    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1503008137433
    412364465
    Hi Melting point team, this was the first time me and my wife went to your restaurant and took a 4 course meal. It was a very special occasion my wife's birthday. However I just loved the taste of Cheese fondue and entree, however there were few things that I would like to make suggestions. The cheese fondue had very less cheese for 2 people. We were literally out of cheese very soon and it was not taken care of. Also when it came to the desert fondue, the deserts presented in the platter were not that good. Wanted to highlight this to the manager. Have been to other Fondue in Portland Oregon and have had much better experience as compared to this one.
    1502978710063
    412302309
    Ezra (EJ) was our waiter, and he was hands down THE best waiter I've ever had. He made our anniversary night amazing, and I think he deserves a raise or a promotion. Ezra is clearly going places, and if you don't do everything you can to keep him at The Melting Pot, you're doing yourself and your customers a disservice!
    1502930630460
    412259917
    We had a fantastic evening. Our server Ezra was amazing!! he took care of us completely! I currently 5 and a half month pregnant and have certain things I can't eat. He worked with me and made sure I had the best meal ever! Will definitely be back in the near future!
    1502762106473
    412056244
    Michael described everything perfectly. Had wonderful suggestions. Was very friendly and checked on us at the perfect times to see if we needed something.
    1502746781600
    412038003
    Should have no alcoholic beverages listed on menu.
    1502727151577
    411995549
    My only complaint was we were at a very small table, was very crowded and felt like we were eating in a closet. We asked to be moved, but there were no other tables available. Next time I will request a larger table.
    1502679408737
    411957116
    We had a couple with us that had never been there before and our waiter did not thoroughly explain the steps to making our cheese fondue. Finally after we asked many questions he seemed to pick up on the fact that we were looking for more details. Also, we were a bit annoyed by the front staff walking back and forth with their tablets checking to see if we were finished. This was a first for us as we had never experienced this before on any prior visits.
    1502387659377
    411634467
    Our servers were both Michele and Jacob and they were two of the best waiters we have had in a long time. Jacob was training under Michele but he was on top of everything and very cordial and wonderful. We would definitely recommend him again when we return. He made our experience a truly wonderful one and went above and beyond. We had quite a few other members of staff who would come clean up plates or bring refills on drinks or any of the side items with our meal. Both of our waiters were very knowledgeable about the products and flavors and were always coming by the ensure everything was good. Another waiter was kind enough to show me directly to the restrooms instead of just pointing and telling me which was very kind and much appreciated.
    1502373353563
    411613095
    pace was slow in the beginning, took awhile for cheese to come out but the dessert was fast.
    1502304102063
    411455666
    We love the entire staff at The Melting Pot Jessica and Maurice are our favorite servers we love Michael the manager he always comes and sees us we feel like family and we actually were treated better than family LOL I would come once a month if I could I swear I would it's delicious it's relaxing. In today's world I find that the Melting Pot is the Premier Place in Houston to have a relaxing evening and we all need to relax.