The Melting Pot Addison, TX (Dallas) Contact Reviews

The Melting Pot Addison, TX (Dallas)

4900 Belt Line Rd Ste 200
Dallas, TX 75254
(972) 239-6358

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The Melting Pot in Dallas, TX
What are people talking about?
     
    82%
    212 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1524680723083
    464286271
    Brian was fantastic. We were a party of 6 that had a reservation at 10 PM. Our stay lasted until 1 AM. He never acted impatient or irritated with us. His memory and description of the menu items was impressive. He was very thorough, friendly and greatly helped us 1st timers have a wonderful experience. His memory of the menu items
    1523839429177
    461061862
    Jamie was a great waiter.
    1523839415550
    461064845
    We all had fun and Jamie explained and recommended everything and was great
    1523839404160
    461064715
    Our server Jamie was FANTASTIC, he answered any and all questions we had. Made our birthday celebration one we will never forget, thanks.
    1523839399953
    461064790
    As a fellow server, I can say with confidence that Jamie was an amazing server
    1523650602107
    460726604
    Server was inattentive and distracted. My wife is gluten intolerent and despite reminders at every course he took over 10 minutes AFTER bringing the food for each course to bring gluten free items. During the cheese fondue experience all that was brought were normal bread and a couple of apple slices. It took multiple reminders and assistance from another waiter before gluten free bread was brought. During the dessert course the same experience was repeated. Duri g both times my wife encouraged me to eat so the fondue wouldnt get too hot. 10 minutes waiting tarnished the experience significantly despite the excellent food quality. Twice. Between courses we waited 10-15 minutes. Our dining time in total was just over 3 hours from entry to exit. Typical prior fondue experiences average 2 1/4 to 2 1/2 hours. The additional time was not spent enjoying a wonderful meal, it was spent wondering where our waiter was and when our next course would be served.
    1523646358747
    460696801
    Waiter was extremely personable and made sure to take excellent care of us. The experience was fantastic.
    1523396209360
    459322621
    Oh my god Johnathan!!! Sunday was his first night solo and he did awesome!!!!! He was nervous but he was the greatest server we're had in such a long time!!! He was witty, upbeat, very informative, funny, and delightful!!! A lot of times people don't take the time out to acknowledge the good people do so management usually only hears complaints, but not these customers!!!! We give compliments to JOHNATHAN!!! You rock!!!! Keep up the good work & we'll be back to see you!!!! Whoever hired Johnathan, KUDOS because he is awesome and demonstrates great customer service and he puts that extra effort in trying and making your experience rememberable
    1523125344160
    458511952
    Cullen was the most amazing waiter we could have had. He explained every part of the menu/process in grave detail and made us feel comfortable in each decision we made. He was very personable and professional, we will definitely be going back for his service! The manager came and checked on us and very friendly as well. The staff that greeted us and sat us were pleasant as well. Even with some children being a little loud (not the establishments fault) overall amazing experience.
    1522983891277
    457531434
    This was great! Jamie did such a great job. Very friendly and very thorough! We couldn’t have asked for a better experience.