The Melting Pot Addison, TX (Dallas) Contact Reviews

The Melting Pot Addison, TX (Dallas)

4900 Belt Line Rd Ste 200
Dallas, TX 75254
(972) 239-6358

The Melting Pot in Dallas, TX
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    We didn't have a salad and it was about thirty min between cheese and entree. My husband's Moscow mule was not good (too much ginger beer) and he drank all of my water waiting for a refill.
    Our server JJ was hands down the best server I've ever had. He made so many great suggestions and definitely knew what he was talking about. He made our night very special. If I could I would make that man my personal chef. He has a great personality and you can tell he loves what he does and loves even more to share his talents with his customers. I will always request JJ any time I come here.
    Our server was JJ. He was the best waiter that we have ever had! He made our experience memorable and delicious and whenever we come back we will ask for him. He was very nice and friendly and made our anniversary dinner very special.
    JJ was amazing!! Very energetic,fun,and attentive. Loved his suggestions. Keep up the great work!!
    Brian from New Orleans was wonderful - and a real joy. We were so glad that we had requested him to be our server. Mr. Henry was gracious and showed me that he truly valued me as a customer. We look forward to dining at the Melting Pot in Addison in the future.
    JJ was more than exceptional. Exceeded expectations by far and provided a unique experience that we won't forget and will request from now on.
    Brian was amazing. Very personable and he went above and beyond. I cannot say enough about him and his great service.
    Server inattentive, had to get drinks from bar ourselves. Didn't deliver some items. Never refilled water. Added items to bill not ordered. Called manager who seemed indifferent and nothing to improve service. We had a reservation for mother's day and cancel because of terrible experience
    When we dine at The Melting Pot, we expect a slow, leisurely experience. This time, however, we felt the pace was drawn out even longer due to poor service from our waiter. We had to request refills two and three times to get him to finally bring them to us. We had requested extra dipping teriyaki sauce when the entrees arrived, and we did not receive it until 15-20 minutes later, and by that time, we had eaten most of the meat. The lag time in-between courses was excessive - as we probably waited over 20 minutes for our chocolate to come to the table. The server would dash by with an "Oh yeah - you need a coke refill - be right back" and it would still be almost 10 minutes before he returned. He was friendly and knowledgeable when he explained the fondue process, but in overall attentiveness and meeting our needs, he was seriously lacking.
    JJ was an awesome server and really made the night special, he is just a very kind and helpful person with every part of the experience.