The Melting Pot Addison, TX (Dallas) Contact Reviews

The Melting Pot Addison, TX (Dallas)

4900 Belt Line Rd Ste 200
Dallas, TX 75254
(972) 239-6358

Map
The Melting Pot in Dallas, TX
What are people talking about?
     
    81%
    244 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1495466271710
    403533096
    We didn't have a salad and it was about thirty min between cheese and entree. My husband's Moscow mule was not good (too much ginger beer) and he drank all of my water waiting for a refill.
    1495323411217
    403459822
    Our server JJ was hands down the best server I've ever had. He made so many great suggestions and definitely knew what he was talking about. He made our night very special. If I could I would make that man my personal chef. He has a great personality and you can tell he loves what he does and loves even more to share his talents with his customers. I will always request JJ any time I come here.
    1495323241667
    403458329
    Our server was JJ. He was the best waiter that we have ever had! He made our experience memorable and delicious and whenever we come back we will ask for him. He was very nice and friendly and made our anniversary dinner very special.
    1495248080993
    403422849
    JJ was amazing!! Very energetic,fun,and attentive. Loved his suggestions. Keep up the great work!!
    1494895259297
    402998552
    Brian from New Orleans was wonderful - and a real joy. We were so glad that we had requested him to be our server. Mr. Henry was gracious and showed me that he truly valued me as a customer. We look forward to dining at the Melting Pot in Addison in the future.
    1494817987763
    402948757
    JJ was more than exceptional. Exceeded expectations by far and provided a unique experience that we won't forget and will request from now on.
    1494439602073
    402717344
    Brian was amazing. Very personable and he went above and beyond. I cannot say enough about him and his great service.
    1494354338747
    402669094
    Server inattentive, had to get drinks from bar ourselves. Didn't deliver some items. Never refilled water. Added items to bill not ordered. Called manager who seemed indifferent and nothing to improve service. We had a reservation for mother's day and cancel because of terrible experience
    1494276057223
    402616569
    When we dine at The Melting Pot, we expect a slow, leisurely experience. This time, however, we felt the pace was drawn out even longer due to poor service from our waiter. We had to request refills two and three times to get him to finally bring them to us. We had requested extra dipping teriyaki sauce when the entrees arrived, and we did not receive it until 15-20 minutes later, and by that time, we had eaten most of the meat. The lag time in-between courses was excessive - as we probably waited over 20 minutes for our chocolate to come to the table. The server would dash by with an "Oh yeah - you need a coke refill - be right back" and it would still be almost 10 minutes before he returned. He was friendly and knowledgeable when he explained the fondue process, but in overall attentiveness and meeting our needs, he was seriously lacking.
    1494129748013
    402533348
    JJ was an awesome server and really made the night special, he is just a very kind and helpful person with every part of the experience.