The Melting Pot Austin Contact Reviews

The Melting Pot Austin

13343 Research Blvd Ste 350
Austin, TX 78750
(512) 401-2424

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The Melting Pot in Austin, TX
What are people talking about?
     
    86%
    287 review(s)
    5 star reviews
    4 star reviews
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    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1495322569503
    403457974
    Attention to detail was spot on. Everything was great. The speed the waiter came to the table to bring the cheese to table and to order the chocolate could have been a bit faster.
    1494940222947
    403017494
    The waiter was great.. always informing us and did a great job of taking care of a group of 7.
    1494731813547
    402901297
    Brandon was extremely helpful and kind wonderful customer service will be back again.
    1494361157347
    402672604
    Marie, our waitress, was super intelligent, cool, knowledgeable about the menu and attentive. She worked the room like a pro. Thank you Marie for making two nurses very happy. Hope to see you again soon.
    1494356915097
    402670745
    More cheese per cheese serving would be so nice. If it were more I would definitely dine in more often. Keeping the "award winning" cheese would also entice me to be a more frequent diner.
    1494266163457
    402607949
    For trying to be a "nicer" place to eat , quality and prince of the food, I should have not been sitting on broke and cracked booth. Place needs to have a deep cleaning and updated seating. Little disappointed in the atmosphere.
    1494265698703
    402610148
    Primero que nada, me gustaría reconocer la atención brindada por Brian, el mesero. Gracias a el, puedo decir que la experiencia fue inigualable. Por lo demás, el ambiente, atmosfera del lugar, la atención y la calidad de la comida, hicieron que la velada fuera muy agradable para nosotros. Los felicito.
    1494262700507
    402605761
    Jose, our waiter, was phenomenal. One of the best we've had at Melting Pot. Overall the speed of the courses has improved immensely. Cheese, salad and main were all brought out promptly just as we were finishing the previous one. Jose was friendly, explained everything well and did a great job. Only room for improvement was that we arrived at our reservation time and still had to wait about ten minutes for our table. Also because of how well the rest of the meal was timed, we notice the lag between the main course and the dessert.
    1494262480887
    402605436
    The hostess was not very friendly. Didn't smile at all the whole time we interacted with her. Our waiter was awesome! Super friendly, helped us pick items he thought we would like. The atmosphere was intimate and nice. Was unhappy with my drink as the cocktail tasted like it had no alcohol at all. The table we were at was very cramped.
    1494165764477
    402547477
    This occasion was a birthday celebration for my boyfriend. We had the Award Winning Cheese fondue and the Dark and Dulce chocolate fondue. The wine suggestion for the cheese fondue was an excellent pairing and was delicious. Overall the dining experience was comfortable, romantic, and delicious. Thank you for your fine staff and selections.