The Melting Pot Nashville Contact Reviews

The Melting Pot Nashville

166 2nd Ave N Ste A
Nashville, TN 37201
(615) 742-4970

The Melting Pot in Nashville, TN
What are people talking about?
    310 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Low Score
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Shelby was a delight! Explained everything well, took time to refill glasses on time(this is big deal as my husband likes refills haha)
    Joe was an outstanding server! He explained everything and was very personable. He was never rushed and came back to check on us frequently. He certainly helped to make our 28th Anniversary more memorable! He is definitely an asset for your restaurant. The next time we come we will ask if he is available!
    Our server Joseph (Joe) made the evening for us. We were celebrating our 28th wedding anniversary and from the minute we sat down, he made us feel welcomed and comfortable. He congratulated us on our wedding anniversary and personally promised to make our evening a memorable one --- he did exactly just that. This is the 26th out of 28 wedding anniversary's we've celebrated at a Melting Pot (our tradition and we've celebrated in areas such as TN, CA, ID, VA, FL, etc.) -- This evening, thanks to Joe, was our best to date!
    Jamia was great. She explained everything thoroughly, was very friendly, and gave expeditious but not rushed service. I would go so far as to say I would specifically request to be sat in her section again. The food was great- as per usual, but Jamia really made the evening go smoothly and well. Thanks, Jamia!
    This was the first time we brought our daughter's to the Melting Pot. They are 6 and 4. They loved the experience. Our waiter, Art, made it even more special when he provided both of them Princess crowns, wands, and little white teddy bears. Great Service!
    I debated long and hard even responding to the survey much less talking to a manager last night at the restaurant. The most insulting the worst service I've ever had at any place in my entire life. He came by once refill the water and refilled it with lukewarm water but was constantly hovering at the table listening in on our conversation. Things he heard during the conversation he would mention when he went to the table obviously thinking it would be cute and funny but it was just downright creepy. It got to the point we would stop really talking until he would walk away from the computer station. The worst thing about the whole evening is that my girlfriend's best and was in town and she wanted to take her somewhere special so this is where we decided to go. At the beginning of the night he mentioned about would it be all one check and I said it will be all sent to me and he said and I quote, " yeah I got that certain sugar daddy Vibe about you guys when you came in". Both ladies were mortified by what he said because you're insinuating that both ladies at the table are ***** and that I am paying them to be with me. I took the high road and did not even say anything to a manager but you are lucky I did not punch your server in the face right then and there. The evening was ruined but you had no problem charging me $200 for somebody to call my girlfriend and her best friend a *****. Service skills sucked his demeanor was insulting as were other comments he made that night but I will not Overlook or get past someone saying what he said. What's worse is both ladies had gone out of the way to dress really really nice that evening. I suggest you tell your staff that just because one man is in there with two beautiful ladies does not mean that they are *****. It ruined the entire evening and the service just kept getting worse and so it was his behavior. I tried to get past it and even started having us move seats every time he left at the table to try to cheer the women up but it did not work too well as you can tell most women don't like being called *****. will be a cold day in ***** before I ever suggest anything good about the Melting Pot in Nashville or walk through your doors again. At least I had the class to not confront him and cause a scene while we were there. Which is more than I can say for our ***** waiter.
    We sat at a booth where waiters kept having to squeeze between the wall and our table. This was a bit annoying. Also, there were trays stored on the back of our booth and waiters kept slamming the trays to hang them. They did not realize that we felt every jolt. Not a great choice for storage.
    Don't know the name of the 2 women that greeted us when we came in, but they were great.
    Our server Andy was phenomenal. Incredibly kind, patient, helpful, and friendly! Would come back again just to have him as our server.
    Pefect night out!