The Melting Pot Columbia, SC Contact Reviews

The Melting Pot Columbia, SC

1410 Colonial Life Blvd W Ste 130
Columbia, SC 29210
(803) 731-8500

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The Melting Pot in Columbia, SC
What are people talking about?
     
    92%
    274 review(s)
    5 star reviews
    4 star reviews
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    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1511139167280
    425584757
    Johnny did a great job serving our large party (10) for my son's birthday. He was very polite and attentive. the manager stopped by a few times to check on us--also very pleasant and attentive. They were very accommodating and brought extra portions when requested.
    1510078989243
    421881375
    Nothing could be improved, it was a little pricey, however the food and service was top self
    6 weeks ago
    1509325010573
    420697652
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=213179217&_accessType=4&type=4
    6 weeks ago
    1508871247457
    420081852
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=212716663&_accessType=4&type=4
    1508814890407
    419975594
    We love melting pot and have been to them in 7 states and have been coming to the Columbia melting pot for over 25 years! This was a busy night due to the special food week I guess. I felt like our server was a little overwhelmed. This experience was a little under the usual experience for us and our guests. The main issue I was surprised at was adding a automatic gratuity of 20% after tax was computed. I always reward good service, and commonly tip 25%-35% at melting pot due to the extra work and how important the server is to this experience. I do not think it is right to compute tip including the tax- this should not happen. Also, our party was 4 adults and a child with 2 checks, I would prefer to see a 6 person party or above or none at all for automatic gratuities.
    1508720175783
    419854022
    No complaints.... Great visit
    1508709599133
    419838567
    The chocolate took a while to warm up.
    1508684426673
    419805004
    Love to see the prices a little lower. But always good service and quality. Our attendant is the BEST!!!
    1508552868377
    419690282
    The staff was welcoming and accommodating. The manager came over and spoke to us and asked about our experience. John was very attentive and asked about the occasion. He made us feel very special by bringing us a celebratory plate wishing us a happy 1st anniversary!
    1508205634947
    419225379
    We had a great night overall. We ended up spending 3 hours at the restaurant though so the speed of the service could have been a bit faster. That being said, we had a large party so I understand there is only so much the waiter can do at one time.