The Melting Pot Providence Contact Reviews

The Melting Pot Providence

199 Providence Pl
Providence, RI 02903
(401) 865-6670

The Melting Pot in Providence, RI
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    I think the biggest problem was the wait staff had way too many tables. We waited an hour before we were served the cheese course. Once we had that, the wait wasn't too bad but the 4 courses took 4 hours! We waited so long that our pots started burning. Dinner was served without spoons in the sauces. Had to wait to get sauces and then wait again for the green goddess. And we only had 2 dipping forks. We've always had 3. Bowl with vegetables had a very large chip in it. Ran out of paper towels in bathroom. Honestly, we were wondering if the restaurant would be closing soon.
    The meal took too long...the bus person did not bus our table so I did it myself. This did put a slight damper on our experience.
    The main reason I wanted to fill out this survey was to shed some praise on our server, Chace. The guy was outgoing, extremely personable and friendly. Chace has the personality of a future politician. A good one at that, not some scumbag... I digress. Chace is an extremely hard worker and definitely stood out in what was a very pleasing experience at The Melting Pot. I just wanted to pass along a special thanks to him and the rest of the team.
    Devon our server was excellent and understood that we have been here every year 2 times a year for 3 years. He was attentive and made sure we were well taken care of.
    Overall everything was great, however the quality of the menus themselves has gone down, I don't like the "Place-mat" look, though I can see how some diners may find them easier to navigate. On a grocery note, I think that the lobster could have been of better quality. Additionally, the manager did not introduce herself until the end of the meal.
    Our server was amazing! Very entertaining! Very personable!
    Great service
    Gabrielle was our waitress. My boyfriend and I were there for our anniversary and she took the time to get to know us to make sure our experience was as individualized as possible. She was quick to react to all of our needs and super helpful with her descriptions prior to each course. She was an absolutely joy and even offered to take our picture. Gabrielle is the main reason we will be back!
    Your house salad dressing had way too much mustard in it it drowned out the salad, you should make your tomatoes bigger, your Wisconsin cheddar had way too much beer in it it was disgusting
    Derive was very slow for lunch. Never offered another drink, and it took forever to get the check and pay. Slightly disappointed