The Melting Pot Harrisburg Contact Reviews

The Melting Pot Harrisburg

3350 Paxton St
Harrisburg, PA 17111
(717) 564-6358

The Melting Pot in Harrisburg, PA
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    My husband works in the restaurant business. Teach your staff to prepare cuts of meat correctly. If someone asks for something special to be on the table as you arrive your front of the house should make it is there before seating instead of talking at the desk. There were 3 people and someone could have at least looked at the table before seating and saw we asked for the balloons and truffles for $18.95. Escpeically if it is for an important day/night. The whole tone of the evening was ruined because of it. I guess the only good thing is that we were not charged for it.
    Bring back the house dressing as an option
    our waiter was OUTSTANDING very courteous and extremely helpfula nd a great manner we all loved him. KUDOS to him.
    Our server Heidi was the best we've had since we've been coming here. We have been to the same melting pot about six times and this was great. The manager stopped by a couple times to check if everything was good too. We are very very pleased with this visit. We will definitely be coming back and requesting the same server. She was outstanding.
    We were in a group of 4, this was mine and my husbands first experience at The Melting Pot. The food and server were outstanding however she had too may tables to service to provide an outstanding experience. We had to search for someone to re-fill our drinks and another server was nice enough to help and apologized for the inconvenience. We also had an issue with our oil not being warm enough to cook our food, with no one to ask we turned up the heat a little, not sure if this was allowed but our food was extremely raw at the end of the estimated cooking time. The manager visited before we had our main meal, she should have visited the table during the time we were eating our main meal to be able to give her a better opinion of our experience. Looking forward to coming back!!
    Brett really seemed to enjoy his job. He was happy and thoroughly explained everything in detail. Kitchen manager Lorenzo paid us a visit to make sure everything was okay and to let us know we could contact him if we had any concerns. Meghan, the manager on shift also stopped by to see if everything was okay. Everyone was extremely friendly and seemed happy to be there.
    A great way to celebrate a special occasion! The presentation was exceptional! Our server was the best we have ever had anywhere! So kind and helpful! Service time was perfect! One course right after the other with no wait time! Our table was ready upon arrival and the manger kindly addressed us and asked us if she could do anything to enhance our experience! Best restaurant I have ever been too! Even had a vegetarian option!
    I think the table service was excellent. The food is just okay if you're a vegetarian. You have an opportunity to make it "wow" us....we felt like our diet was an afterthought on your menu.
    Our server's name was Zakary, and he did a great job! He explained each ingredient and how each dish was being put together. It was a very fun and unique experience, and we will definitely be returning!
    We had a perfect date night, a rare thing for us. It was our first visit here, after talking about coming for years! Heidi was such a blessing. She explained everything, sometimes twice, with such passion and precision. Her joy of her work was evident at every step of the process. It was a busy Friday night, but she made us feel that she was our private experience coach. Her attention to us and our experience was nothing short of amazing!!! We'll be sure to request her on our next visit. ❤️ her!