The Melting Pot Bethlehem Contact Reviews

The Melting Pot Bethlehem

1 E Broad St Ste 100
Bethlehem, PA 18018
(484) 241-4939

The Melting Pot in Bethlehem, PA
What are people talking about?
    362 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Low Score
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    I think the cost is a little expensive for what we got, explanation up front could have been better. I had three 12 year olds with me, waitress could have been friendlier.
    Our server, Lindsay, was friendly, engaging, enlightening and did an outstanding job!
    Lindsay was an excellent server. She was very personable, friendly, bubbly. A pleasure to have as a server!! Her sister was also incredibly nice to us, even though she was not our server! The other staff was friendly and helpful as well
    It was my sons 14th birthday and Trevor made it extra special. My infant daughter made it a little harder but overall it was a great time. Food was amazing, Trevor did a great job dealing with our several requests, and the atmosphere was great!
    Lexi and her trainee (Erin) are the main reason I'm filling out this survey. My wife and I frequent The Melting Pot in Bethlehem, PA for both special occasions and spontaneous dinner/date nights, and we have never received better overall service than we did from these two waitresses. They were extremely friendly, conversational, and attentive - my wife and I felt like we were out to dinner with friends. Lexi did everything she could to ensure that we experienced the perfect night out, like adding bacon to our cheese fondue (after asking us, of course), providing us extra sauces upon request, and writing a personalized message in chocolate syrup on our desert plate to help our "random night out" feel more like a special occasion. We were even each offered a small glass of complementary champagne when she heard that it was the first time in months that my wife and I had a chance to go out together. The food was just as great as always, but it was Lexi (and Erin) that made it the best personal experience that we've had at any Melting Pot location. Please see to it that they both get some sort of recognition for their outstanding customer service. They truly went above and beyond in every conceivable way. My wife and I are even more likely now to continue returning to this restaurant as well as recommend it to friends and family.
    The only problem we had was that we had a email for 6 free chocolate covered strawberries and for some reason they said that we needed a club card but I have no idea what that means and they also told us that the manager doesn't usually take things for phones but I only got an email for these strawberries. We were looking forward to them. Also we had to fight for them to take a coupon we got from the melting pot cookbook.
    Everyone one was exceptional! Lexi is super!! Had a great time celebrating our daughters 16th birthday!
    I summed it up in the last comment. The Bethlehem location is very inconsistent in their quality of meal and service. We have visited this as well as many other locations. Our meal took way too long to start and then between courses to be served. The quality and quantity of pieces of meat are also becoming disappointing.
    Jocelyn and the Host serving were wonderful and super friendly!
    This was my girlfriend and my first time here! The staff were friendly and explained the order and cooking process in simple and unsterstandable terms. The wait time was a little longer than we expected between cheese and entree but the manager checked in, apologized, and offerened my girlfriend a free beer because of the wait! Will definitely return and recommend to friends!