The Melting Pot Rocky River Contact Reviews

The Melting Pot Rocky River

3111 Westgate Mall
Fairview Park, OH 44126
(440) 356-8900

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The Melting Pot in Fairview Park, OH
What are people talking about?
     
    88%
    17 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1507906313983
    418877969
    I just think it is overpriced.
    1505488889463
    415683593
    The attitude of your server The pace of the meal (we were rushed during every course) The proper preparation of the courses (server did not used the potato to test the readiness of the oil for cooking nor did she explain how to know when it was ready; had she done that, she may have become aware of the overheating of the oil, which affected not only our food quality, but our safety and comfort as we dined) Concern for the safety of the customers (we continued to be sprayed by hot oil, a problem which was only solved by our action and 35 years of dining experience; otherwise we would have been left on our own and continued to be sprayed as our waiter did not check on our table) The frequency of visits to the table by the server Fresher bread with the cheese entree, we feel it was a little stale Server should consult the customer before taking away entrees/plates/food (our server continued to take our food before we were ready, without asking, and before the food was gone) Server should be knowledgable about the cooking process to explain to customers
    1505442397533
    415644805
    More vegetables served with out food would have been nice! Other than that food was divine. Very classy restaurant!!
    1504646337183
    414277067
    We were given herb-crusted chicken instead of filet mignon which we did not realize until the end of the meal.
    1503774450810
    413223355
    I wanted to say our server, Todd was amazing. He went above and beyond for us! Please share this with him. We had 2 small children and he made the experience very pleasurable. I would definitely come back and request him to be our server. He also mentioned he was the bartender and I definitely would sit at the bar and have him prepare my drinks. He was fun, high energy, very knowledgable of the menu and drinks. It was a nice night out and having Todd as our server made it even more enjoyable!
    1502986147343
    412317998
    Our waitress, Julie, was extremely kind in helping us understand and navigate the menu. She explained everything very well. She was also very attentive to us with getting more water, asking if we needed more sauce, etc. We did not have any managers visit us while we were dining.
    1502633847487
    411899765
    Christian was awesome and nice, he explained everything well and made sure we understood everything and was okay with everything. He checked on us timely and made sure we were still ok, the manager stopped by and showed us a magic trick which we thought was unique and special. He showed care and made sure that we were having a great time.
    1502237414403
    411383915
    Our server was excellent at explaining a couple things that weren't clear on the menu. The kids loved the cheese and dessert, and both enjoyed the food as well. There was an issue with another table that was asked to quiet down, which only lasted about 5-10 minutes before being a low roar again. There was a point that we couldn't hear our kids speaking right next to us. Not the restaurants fault, but nonetheless was a bit of a disappointment for our experience. Overall we will visit again.
    1497883088457
    406212090
    Server was excellent. We enjoyed the magician very much. Thank you. Price is still kind of high.
    1496751045033
    404778060
    Allen B. was very helpful and friendly and flexible!!!