The Melting Pot Columbus - Easton Contact Reviews

The Melting Pot Columbus - Easton

4014 Townsfair Way
Easton Town Center
Columbus, OH 43219
(614) 476-5500

The Melting Pot in Columbus, OH
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    218 review(s)
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Gabe was Amazing!!!!
    Gabriel was an excellent server, so kind and friendly but also informative.
    Only concern was floor was sticky under table!
    So we’ve been to melting pot several times over the years and this night by far was the best. We know it is an expensive dinner and not a quick, but Charles attended to all our needs the fastest we’ve ever been served! We will most likely only go back when he is there!
    Our server was wonderful but it was a busy night and I would have liked things to move along at a little faster pace. I the experience is wonderful but it is higher on the price scale than I would like. But really the overall experience is great and makes for a memorable meal.
    Our server Joey was amazing! He really took the time to explain things and he didn’t rush he was very courteous and amazing with our daughter and never got upset when he had to explain things to her. He is an exceptional server I hope all of your servers are as great as him!!!!!
    We really enjoy coming to The Melting Pot and will be back. However, with this particular visit, some things just didn't work as well, while others were wonderful. On the good side, the ambiance is always good and the restaurant was clean (With the exception of the ladies room, which needed a touch up). Also, while there this visit my husband spilled his beer all over his entree and himself and, after finding someone to help (the manager I think), the staff was incredibly helpful in cleaning it up and getting him a new entree. Unfortunately, that helpful service is where the good ended. There was nothing hugely wrong with the visit, it just missed the mark this time. The service was more than slow. For example, our meal lasted almost 3 hours and we had to request our check because we were on a time crunch at that point. It took 15 minutes for our server to even greet us when we arrived. Many pieces of our food weren't prepared well (bruised fruit and grizzly chicken) and there were huge gaps of time where we were waiting for food, drinks, or for our server. Like I said, nothing was huge, it was all just little stuff. We'll be back, but hopefully it will all go a bit smoother next time.
    Our server charles was fantastic. He was friendly and talkative, he didn’t rush us at all, described how to prepare the food well, and gave us lots of time to eat and talk. It was our anniversary and he treated us really well and made the night wonderful for us. Definitely a great customer service experience, he was awesome.
    I cannoy say enough about Olivia. We could tell that she genuinely cared about our experience.
    Blakely, our waiter, cared for us and made our night very memorable. We had never experienced The Melting Pot, but he explained everything and answered all of our questions. His fun sense of sarcastic humor added to the meal and the whole experience overall. Thanks for a great night! We will have to go back again sometime :)