The Melting Pot Columbus - Easton Contact Reviews

The Melting Pot Columbus - Easton

4014 Townsfair Way
Easton Town Center
Columbus, OH 43219
(614) 476-5500

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The Melting Pot in Columbus, OH
What are people talking about?
     
    88%
    302 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1495367913170
    403477605
    Everything was great! No need for improvement. Will definitely return and recommend to friends and family...wish there were more locations in Columbus area!
    1494913104653
    403007780
    Everyone was just fantastic. That's one thing we like coming here they treat you like it's a special day even when it's a Sunday afternoon
    1494881604820
    402988734
    I miss your special Mother's Day promotions that you used to have. What started my son and I coming here for Mother's Day eleven years ago was the kids 12 and under eat free and mom's received a potted herb plant. That year we also had our picture taken and put in a Melting Pot frame. Nice touches like that brought us back each year. This year you just had mimosas on sale. Nice, but the herb plants are a nice touch when you spend $100 for a meal.
    1494852774230
    402963634
    We were also under the impression that when you bought the 4 course meal, it was the price listed under what you chose. But, we were charged the 4 course meal and also individual items as well. I feel like we paid an extra $40 because of this and got a sticker price shock at the end of the meal. Not sure if we'll return with these prices. If you tell the customer that picking the 4 course meal includes "everything", meaning something from each section, then there shouldn't be any "extra" charges for each item.
    1494720985687
    402895278
    Cora was excellent. She explained things well and made sure we had everything we needed. She had great suggestions about the drinks, as well as the food we should eat with the cooking styles.
    1494339482577
    402654961
    My daughter absolutely loves our server that we have had the past two times, Emily. She is very nice, knowledgeable, fun and professional. Also, you can't beat the Customer Service of the Manager, Tyler, and Assistant Manager. While we have lived by the Columbus, OH and the Oldsmar, FL locations...the Columbus (Easton) experience cannot be beat. We love the food, staff and fondue. Thanks!
    1494293965093
    402629143
    Since it was our first time dining at The Melting Pot, we were unsure of how the whole process worked. We asked our server, and he shared with us, in a lot of detail, how the whole process worked. Some of us were still confused after his explanation because it was a lot to take in at once. Maybe next time he could just assure the guests that everything will be explained as the process goes along and to just focus on the type of food you want and then explain each part as it occurs.
    1494180921240
    402558169
    The menu needs clarified ( pricing and what you get). The check out was confusing. The waiter gave himself a 22% tip, I didn't appreciate this. I was not familiar with the credit check out system and felt taken advantage of. It is unacceptable and inappropriate for a wait staff person to check the tip amount. Overall, I will not return to any Melting Pot.
    1494124111053
    402530702
    Our server, Kelly, was great. She was more than willing to offer us accommodations, and our drinks and dippers were promptly refilled.
    1494039203013
    402483066
    Joey our server was awesome