The Melting Pot Wilmington, NC Contact Reviews

The Melting Pot Wilmington, NC

885 Town Center Dr
Wilmington, NC 28405
(910) 256-1187

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The Melting Pot in Wilmington, NC
What are people talking about?
     
    87%
    135 review(s)
    5 star reviews
    4 star reviews
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    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1498494361387
    407146952
    Keep up the good work!
    1498427192037
    407040743
    Chad was great and funny!
    1497757160357
    406066512
    Sari our waiter was awesome! He was personable, knowledgeable and super friendly! Great table side service! Had excellent suggestions of menu items and drinks. The owner dropped by and spoke to us several times and offered us coupons at the end of our evening. He was also very nice and accommodating.
    1497713869957
    406006187
    Great service and food. Meat was seasoned perfectly. Abby was a great server and very personable. Even did a special 27th wedding anniversary dessert for us. 5 STARS for Abby! We love this place and out of all the other Melting Pots we have been in, this one has the best staff. Manager stopped and was very interested in our needs and seeing that wee were being served in a proper manner. very impressive! Highly recommend for any occasion!
    1496843220817
    404898042
    We've been to the Melting Pot 3 times now. First time was great, but the second almost kept us from coming back. We just chalked it up as the server was having an off night. So on our 3rd visit, we had Tori as our server. She was absolutely exceptional. She explained everything in great detail, even making recommendations that were spot on. She was extremely attentive to us and the in between breaks were perfect. The food is always outstanding, but her serves is the reason we'll be coming back again. She was that awesome.
    1496416754417
    404423002
    No improvement necessary! Everyone from host to waiter to manager went above and beyond! They seem to have stepped up their game since the last time we visited.
    1495033717890
    403247864
    Chad was fantastic! He made our experience wonderful!
    1494728409830
    402899642
    Chadwick was the best server we have ever had when dining out. His friendly personality and knowledge of the menu were imoeccable. We look forward to coming to the restaurant again and having Chad as a server!
    1493591766590
    402210156
    The waitress was very helpful, friendly and knowledgeable about the menu.
    1493510485167
    402170587
    This is the second time in a row at this location in which the experience was horrible. The first time was due to the service provided (which I filed out a survey with no response). I figured having had other quality trips I would give it another shot. While the service was excellent, there were several other issues which have led to me deciding not to return again. First there was chewed up food or chocolate all over the head rest area of the seating and the wall behind the head rest (which was cleaned up after notifying the server but was less than appetizing to see as i was getting ready to eat my food). Secondly, there was a table of children with no adult sitting with them directly behind us. The entire time we were there, they were squeling, yelling, and being very loud to the point of being disruptive. They also were making prank phone calls on speaker phone which was also disruptive to my family trying to enjoy our meal. And third,the portion size was extremely small for the price. I paid $55 for 12 pieces of meat. After all of this along with my previous horrible service experience in the last meal, I will not be returning to the Melting Pot nor will I recommend it to anyone else. Two horrible trips in a row are enough for me and I can go elsewhere to get a better experience.