The Melting Pot Charlotte, NC - Lake Norman Contact Reviews

The Melting Pot Charlotte, NC - Lake Norman

16625 Statesville Rd
Huntersville, NC 28078
(704) 987-2201

The Melting Pot in Huntersville, NC
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Our server was great! Open to any questions and done a great job!
    Service was overall not bad. The pace of the meal was a little slow. We were there for over 2 hours with a child that grew restless towards the end of the meal. Drinks were filled, but we could have been checked on a little more. Our server took our chocolate order, then went to two other tables to get their orders for the 3 courses (cheese, salad, entree) and this took about 15 min before our desert order was even entered. The biggest delay between courses that effected the pace was Entree to Desert and then desert to check.
    Our server Braden (we hope we're spelling his name right) admitted he had recently moved to Charlotte metro from the Colorado are but he didn't miss one beat getting EVERYTHING to our exact requested specification-and we rewarded him with a nice tip. Hang on to him !! We were also please to learn (and then talk to ) Troy the manager whom we've known since he served us way back when in Greensboro. We encouraged him to do whatever he could to get Melting Pot in Greensboro, NC or elsewhere in the Triad once again-it would make our drive home for these fantastic meals take less time and since Charlie has a permanent spinal injury (since somebody on a cell phone and speeding slammed into our previous car destroying it and sending Charlie to both an Orthopedic surgeon and Physical Therapist) and-long drives are VERY painful.
    Our server's name was Tyler and he was incredible! He took excellent care of us and was extremely knowledgeable about everything. He recommended excellent wines and was just overall, very good to us. He is part of the reason that our experience was so enjoyable! We also had a manager (lady) come by and she volunteered to take pictures of us (which turned out much better than the ones we had attempted) and she was also very pleasant!
    Just visit the table more often to see when the next course should be served.
    Bring veggies out with cooking style, so the veggies don't cool off and we have to wait on it to boil again. Try to put loud people partying together and have a very separate, quiet, romantic, parents night out area.
    From the beginning, the staff was amazing. We showed up earlier than out reservations and they apologied to us for not having the table ready. The staff worked quickly to get us a table and we were seated before our reservation time. We shocked our server, Jordan, by opening the bottle of champagne before the manager came over to do it for us. Jordan explained how to order and what to expect for every course so well thay we took all his recommendations! We were not left unsatisfied! Every recommendation Jordan gave us was a wonderful food journey as we sailed through each course. Jordan's awesome personality and willingness to get to know us made the experience above and beyond what we expected! For our first time at the Melting Pot, this was the best experience we have ever had going to any restaurant.
    We were a group of six women, all related, and wanted a really fun night out. Brandon helped make it extra fun - he was not only knowledgeable but he also picked up the tone of our evening and joined right in, and definitely made sure we all were happy with our meals.
    The waiter that we had he was very nice and me and my husband talked to him about different recipes and I liked how I got a white chocolate strawberry for my birthday
    Our server was fantastic, courteous, friendly, helpful and knowledgeable. The manager stopped by and an assistant manager as well, to ask if we were enjoying our meal. The tips and suggestions from our server made our evening even more memorable and we were quite impressed with him.