The Melting Pot Charlotte, NC - Lake Norman Contact Reviews

The Melting Pot Charlotte, NC - Lake Norman

16625 Statesville Rd
Huntersville, NC 28078
(704) 987-2201

The Melting Pot in Huntersville, NC
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Pricing and portion size could really be improved. Other than that, we had a wonderful experience and it made for a great date night.
    Servers were excellenT!
    I thought that the time between ordering and getting the first cheese course was a little slow but after that the pace was very good.
    Jordan... he was awesome!
    Our server Jordan was awesome!
    The only thing I would mention is that it would have been lovely to have a margarita frozen with salt instead of just in a glass but other than that, everything was delicious, the staff was very friendly and our waiter was wonderful. I would recommend this location to others, this was my fourth time visiting it.
    Adriann is a wonderful server! Perfect demeanor, very adept at describing our options, and even though we went light on the quantity of food and beverage we purchased this time, she made us feel warm, welcomed, and respected. I'd hope to have her as a server when we return!
    Ashley did an incredible job as our server and the manager was extremely friendly as well!
    The experience was great overall. It was a busy event day (Easter) so it was understandable that our evening felt a bit rushed. They had a limited number of tables and the experience itself is nearly two hours or more as its an intimate dining experience. The downside was I was bringing my boyfriend there for the first time after talking it up for over a year so being rushed a bit (not a lot) kind of sucked. By rushed I mean before we were halfway down with our cheese they had already brought out the broth and kind of pushed our cheese to the side. I'd never been on a busy event day before so I know this isn't how it normally plays out. Since the place was packed drinks (two sodas) didn't really get refilled as quickly but like I said these are minor things and all I really care about is the food quality which as always was amazing. Our waiter was very friendly and did his best to meet our needs. We were originally seated at a less than optimal booth next to a back door but they moved us no problem to a way better spot that I usually sat in. Their customer service is on point but busy event days are, like most restaurants, busy so they deserve some slack. Everything was yummy and we had a great time.
    Usually sit at the bar and enjoy the company of Paul the bar tender who takes great care of us however this night we had 4 people and sat at a table.