The Melting Pot Durham Contact Reviews

The Melting Pot Durham

7011 Fayetteville Rd Ste 101
Durham, NC 27713
(919) 544-6358

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The Melting Pot in Durham, NC
What are people talking about?
     
    85%
    181 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1492574430797
    2086332793
    Jules was a phenomenal server and food preparer. He answered all of my many questions in a professional manner, yet still managed to be very personable and easy going adding to the overall experience. My friends and I have already planned to come back and request him by name. He was a delight.
    1492563915310
    2086232380
    Dajiah was fantastic! She was extremely friendly and helpful. She also gave us free cheesecake and champagne for our anniversary - which is a lovely extra touch.
    1492422576810
    2085118610
    Our server seemed to be new or rushed. Our cheese did not have all the ingredients added as listed on the menu. The cooking style was also incomplete. We ordered Co Co ven and the wine and onions were added after we questioned the server and after we had started the main course. On several occasions our drinks were empty and had to request refills. Brandon was very polite and apologetic during our meal. He new the items and cooking times but had the previously listep issues.
    1492389739347
    2084826676
    The menu us a little overwhelming, but we had been before so were able to sort it out. IT is always a struggle to NOT over order so as not to leave stuffed or worse yet, not have room for chocolate fondue.
    1491862208097
    2080807726
    The price of the salads for what was provided was over the top. Otherwise the value of the cheese and chocolate fondue was reasonable.
    1491702723597
    2079611281
    For this visit no improvements is necessary. Server was great and food courses came out in a timely fashion
    1491583838757
    2078761238
    Salads came a bit too fast, and overall the service was not the standard that we have been used to in previous visits (drinks sat for a long while without being refilled, server never offered to close the drapes, and the music was a bit too loud and inappropriate for the type of ambiance you are trying to create). This is all compared to previous visits at this same location, so I was a little underwhelmed at the experience. Also, in previous visits, when making a reservation there were options for special occasions and add-ons...this was not present, at least in the online reservation system.
    1491419505490
    2077369039
    Nothing could have been improved. Great server, great food!
    1491339446310
    2076799244
    Caitlin was an excellent server - very friendly, had great recommendations and had each course timed just perfectly. I would definitely ask for her again on my next visit. Your bartender (don't remember her name) is always friendly and makes an awesome drink!
    1491270776760
    2076281554
    Our server was amazing. He was friendly, attentive without being overbearing, he made sure our glasses were always full, he was great with explaining the process and recommended menu items and explained options. We couldn't have asked for a better, friendlier, or more attentive waiter. He was truly fantastic.