The Melting Pot Durham Contact Reviews

The Melting Pot Durham

7011 Fayetteville Rd Ste 101
Durham, NC 27713
(919) 544-6358

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The Melting Pot in Durham, NC
What are people talking about?
     
    83%
    142 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1489861800023
    2064952536
    Caitlin did a wonderful job serving, preparing and keeping our evening special the entire length of our visit. She explained the options, prepared the various fondues quickly and really made the presentation special and at the same time insuring we knew how to get the best results. Way to go Caitlin. We will be back.
    1489202626397
    2059187582
    Waiter was friendly, but wasn't clear with his communication. Too much "yes sir, no ma'am" and not enough being personable to us and making us feel comfortable. Told him this was first visit, yet he seemed to assume we knew what was next. In addition, my wife ordered the Wine Flight, and we were halfway through the Cheese before he brought it...when he did drop off the wines, he didn't mention what the wine was, so we had no idea what she was drinking if we wanted to buy or order on a future visit.
    1488823291867
    2055677600
    Fantastic night out for our group of 11. Shania and Cody were awesome servers and we will definitely be back!!!!
    1488661810407
    2054297763
    As I said before, the broccoli tasted strongly of pepper. Also, upon our arrival, our server asked if we had been there before or not. When I said yes, he didn't offer to explain all the steps of the experience. I will say that he explained things as we progressed through the meal. I also was surprised to get such a big table. I think it sat 6 people and there was only my wife and I. I would have preferred a smaller table that was more intimate. I am aware of the curtained booths that Melting Pot has, but my wife didn't know that's what I wanted when I made the reservations. Overall, I will say that the value for the money was well worth it. The visit was actually very good aside from these very minor problems.
    1488514490637
    2053005584
    Honestly, everything was great regarding our experience. The food, though delicious, was a little pricey and the bar was out of an ingredient in one of the signature drinks, which is the one drink our birthday celebrant wanted, and he had to settle for something else, that's really the only reason the scores weren't "excellent" across the board.
    1488387936490
    2051881907
    Our server was extremely prepared to serve us. Very helpful and made great suggestions. We LOVE Dan the owner. He's pretty awesome and very acommadating!!!!
    1488021619357
    2048754340
    Jule was great we had two children with us who had never done fondue he was patient and kind and did a wonderful job overall which made our experience great
    1487954661687
    2048195793
    The new menus feel a little cheap to me. I'd like to see a new sauce. The plum and teriyaki are so similar. The glass shelves with pots in the restaurant are SO DUSTY. It kind of creeped me out to be eating next to them. Yuck.
    1487813151527
    2047080680
    It is so much fun to come, but we would come more often if it was not so expensive. Probably not 40 dollars per person worth of food.
    1487444333437
    2043964418
    It was our anniversary and our waitress, Sasha, was wonderful. We had a lovely end booth and she ensured that the atmosphere was perfect - we had the closed curtain for the duration of our meal. Since it was my first time there, Sasha did a great job of explaining what to expect and how to cook everything.