The Melting Pot Durham Contact Reviews

The Melting Pot Durham

7011 Fayetteville Rd Ste 101
Durham, NC 27713
(919) 544-6358

The Melting Pot in Durham, NC
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    73 review(s)
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    I really feel the the melting pot does a great job. They are clear about what they do and how they do it and do it great. I don't have anything that I would change.
    The service was a little slower than usual. The food was great. It seemed like the new building made it less intimate experience. I received my chocolate covered strawberries for my birthday. Overall my experience was just fair. I will go back though
    Jackie was fantastic; very personable and friendly!
    Only thing to improve is a little less raw garlic in the Wisconsin cheddar, it was a little overwhelming. Everything else was just right!
    Have servers check in more frequently to keep courses moving along.
    Jules was our server and he was EXCELLENT. He truly made my night and his customer service was off the charts great!!! He was attentive, thorough, thoughtful, went above and beyond in what he offered, had a good sense of humor, and most importantly, customized our experience. In all of my visits to any Melting Pot nationwide, this is by far the best service I've ever received. PLEASE give Jules a raise and promotion -- he really and truly deserves it!
    Our waiter, Alex, was extremely polite as well as funny. He was very knowledgeable of all of the food items on the menu, and was able to thoroughly explain optimal cook times for the food, as well as what the key ingredients in the fondue were. He was happy to answer any of our questions and gave us wonderful recommendations about what to order.
    4 weeks ago
    We absolutely love the new location!!! You can tell a lot of special effort went into the design and decor! Looooove the penny wall, the bathroom tile, the hardwood floors, the oversized Durham photos...all of it is really fantastic!!! Modern and edgy with a really cozy vibe. My only issue was that our first booth was a little tight (my whole family is on the generously curvy side), but the manager was able to quickly show us a booth where the bench moved and all was great! She even asked if we wanted to be seated there on future visits (to which we said yes!). :) I love the personalized service - we really feel like family when we dine there.
    Overall the experience was good but we seemed to wait a little longer between glass fills and bar drinks. The courses came out very timely.