The Melting Pot Durham Contact Reviews

The Melting Pot Durham

7011 Fayetteville Rd Ste 101
Durham, NC 27713
(919) 544-6358

The Melting Pot in Durham, NC
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    The service at the Durham Melting Pot is truly amazing. Dan, Jamie, Caitlin, and Tevonne all stand out as exceptional - they provide such personal service and truly care that people have a wonderful experience. We love the food, but the service is just as important - and they are the reason we keep coming back. :)
    Please see comments on waiter previously provided. Additionally, waiter brought the chocolate menu immediately as the entree (wrong entree, see previous note) was provided. There's really no reason to rush that choice immediately before I've even dipped my first piece of meat. I understand the goal to move people through quickly, but that was a little much.
    It would be nice to have a special fondue entree for a group of four
    Cody was our server and from the get go, he was incredibly friendly. This was our first visit to the Melting Pot but Cody explained the menu in detail which made ordering so much simpler for us. The best place I could've visited for my birthday dinner! Thank you for making it wonderful.
    Caitlyn is fantastic! She remembered all of our ordering idiosyncrasies and is always attentive and friendly! She is always a pleasure to have serve us (she and Tevonne are our favorite servers). We also really enjoyed talking with the manager yesterday - she's so nice! :) The food and atmosphere were wonderful as always and I know we will be back soon! We're looking forward to checking out your new location too. :)
    Lexi was very friendly and helpful!
    Very minor issues. Cost of the meal is notably high for the food you receive. I understand the "experience" is part of what you are purchasing and our waitress (Jackie) an the general manager were extremely cordial and friendly. Still, however, a $200 bill for 4 individuals is high. Would be more likely to return more frequently it it were a better value.
    Caitlin was exceptional at explaining the menu and making recommendations!
    Staff was friendly and polite, accepted our coupon easily, and recognized my daughter's birthday very nicely.
    We come every year for our anniversary. This year, the table had rose petals scattered on it and a vase with three roses. This was a really nice surprise and added to our special occasion. The waitress also surprised us with champagne w/strawberry's and cheese cake with our desert; it was not expected and most defiantly appreciated.