The Melting Pot White Plains Contact Reviews

The Melting Pot White Plains

30 Mamaroneck Ave
White Plains, NY 10601
(914) 993-6358

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The Melting Pot in White Plains, NY
What are people talking about?
     
    79%
    51 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1508623819983
    419761319
    Upon arrival, one of our guests noticed a large cockroach underneath one of the tables in the room we were dining in. It was a really poor impression not to mention disgusting and several guests did not want to continue to dine there. The staff addressed the issue by cleaning the area however this did little to ease both my guests and my own concern about the cleanliness of the facility and the food we were eating. I expected that an offer would have been made to compensate us somehow in our final bill however this was not even offered. For these reasons, I am very hesitant to return to this location of the Melting Pot.
    1508072175040
    419059573
    See previous statement - no improvements needed
    1506347684840
    416887099
    Our server, literally said she loved us! lol We were no rookies to the melting pot, so we made her night an eay one by knowing exaclt what we wanted, and cook times and just making us feel comfortable. We like to try and celebrate something when we come to the melting pot, but when she asked if we were celebrating anything, we just smiled and said, nope, just hungry. She had a good laugh at that.
    1505495631567
    415700335
    The entire team at melting pot white plains were super friendly
    1503351216657
    412725551
    Please offer specials or discounts or something!! My friend and I paid $90 on cheese alone. And I never seen to get anything from dip rewards.
    1503268998823
    412634276
    Jared was amazing. He was super helpful, friendly, and laughed along with us. The manager allowed us to play our music for our bachelorette party and made the MOST PERFECT comment after the bride to be said something. We could not have asked for better service. It was PERFECT. THANK YOU!
    1503062586910
    412404317
    As i said under food and drink that is very impt for a family, less money and less food, we would come back more. I made a reservation for the waterfall room and then your hostess just gave it away. Put us at a table that was way too crowded. I didnt appreciate that, but didnt want to make a stink in front of my guests. LOVE the tv screen with the announcements on it, my girl scouts loved it.
    1501551906553
    410579289
    It was wonderful, as usual. I recommended hard-frozen ice cream balls for dessert dipping.
    1501509870370
    410473885
    A laminated sheet with cooking times and perhaps what can be dipped in what sauce. Would save the waiters a lot of time as well (won't have to do all the explaining).
    1499266531767
    408111532
    The only thing I can recommend would to be to bring back the "Big Night Out" monthly specials. I really enjoyed coming and trying all the new different options. It kept me guessing what was next and was a great way to try out some new type of cheeses! Also maybe offer free wifi, or post the guest password. The White Plains location is below ground so there is not service. How can we share our snapchats and instagram posts of the amazing food otherwise!