The Melting Pot White Plains Contact Reviews

The Melting Pot White Plains

30 Mamaroneck Ave
White Plains, NY 10601
(914) 993-6358

The Melting Pot in White Plains, NY
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Julian was incredible, genuine, funny, he seemed to take a real interest in us as people. He felt like a friend and in my experience that's very rare for me to feel that comfortable with a restaurant staff member. He was very professional. Made great suggestions, and he made me want to visit again.
    I LOVE the melting pot and we go frequently for Happy Hour which I commonly referred to as The Beat Deal In Town.Alan is our usual bartender and Greg and Tony and Shernice treat us like family!
    We reserved a party for my daughter in February. The party had to be rescheduled because of snow. We had to reschedule again for the second time due to sickness. The managers and staff members are very kind and understanding. They accommodated our party needs and provided excellent experience. My daughter and her friends were very happy at the party.
    We waited a very long time for water refills even after the server acknowledged our glasses being empty. The salads were brought whilst we were still attempting to enjoy our watery, and over-garliced cheese course. Our server continuously questioned my diatary restrictions, even though I had explained that I am a pescetarian numerous times. He then proceeded to talk down to me for the rest of the night. His name was Miguel. A different server brought the cooking liquid for our main course and Miguel brought the proteins about 30 minutes later. By the time he got to us, out mojo liquid had evaporated to half its original volume. By the end of the main course, we had to flip our food as it cooked as there wasn't even enough left to cover a cube of tuna. Miguel also neglected to mix our cookies and cream chocolate fondue for dessert. I had to do so myself. The staff also swept their carpeted floor near us while we were attempting to eat our chocolate fondue, getting dust and such from the floor up into the air and in our chocolate and on the items we were dipping. This rendered our dessert un-edible.
    Don't rush patrons and explained quantity of what you're getting
    Hostess, servers were friendly excellent customer service. They worked as a TEAM to provide guests an awesome experience.
    I think everything was perfect the way it was!
    We sat in lovers lane, which is something me and my husband love. It is so nice to feel like you're alone and it's so romantic. Although, this time the smoke from the melting pot was blowing directly into my face. This irritated my eyes very badly and I was unable to really enjoy the experience. I tried to switch places with my husband but at that point my eyes had been so irritated it didn't make a difference. Our waitress was also incredibly friendly and helpful. The manager visited our table and was also very friendly. Overall, we will be back to visit.
    Our waitress, Katie Helped us to have a great experience.She brought us all the extra salad dressing and dipping sauces and she even put 2 candles on our brownie square so that we each dad something to blow out for our birthdays! We will definately ask for her on future visits to the Melting Pot in White Plains, NY