The Melting Pot Syracuse Contact Reviews

The Melting Pot Syracuse

306 Hiawatha Blvd W
# H104
Syracuse, NY 13204
(518) 466-8747

The Melting Pot in Syracuse, NY
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Wouldn't change a thing.
    Our waitress failed to correctly record our order. We specifically ordered the 4-course meal for each person that we ordered for. Unfortunately, she only provided us with the entree portions from the menu. When we asked when the cheese fondue, salads and dessert were going to be served, she replied that we had only ordered the entrees. I was immensely disappointed given the cost of the meal. It was obvious that she was not paying attention to what we ordered and by the time I had asked about the additional courses, it was too late to make up for it. Our evening was cut short and we were severely upset at how our waitress made little effort to make up for her mistake. Due to this one experience, I would not return unless significant changes were made with the wait-staff. A $200 meal should not end this way.
    We waited a while for our server and to get our drinks, and the entree part of dinner I feel should have came out quicker seeming how it's uncooked food.
    The server has a nice explanation and said happy birthday to me. Gave us her opinion on what she thought was good and gave extra supplies. Also gave a extra color utencals. Extra pretzel bread for me. Nice attitude. Really fast and checks up on us. Very nice.
    Staff was very friendly and welcoming! Great service!!!
    Food and service were fantastic every time. Leo is a wonderful server and bartender, I've had him before great service and personality as always. He recommended we do a four course per person so we did and the cocktails were beautiful!
    Each course was very good. We both did the 4-course meal. I got the classic and she got the land and sea. At first the menu didn't really describe how it all worked until our waitress described it in detail for us. Was an amazing first time experience. I do not remember our waitress name but she was very friendly and made the experience much better.
    2 weeks ago
    The menu seemed to look "cheap" as far as the quality and simplification. I don't remember it being just a two sided place mat type of menu like you would find in a diner but I could be wrong
    Service was extremely slow, waited for refills on our drinks, the chicken was awful. Celery to dip with the cheese what happened to the cauliflower and broccoli