The Melting Pot Syracuse Contact Reviews

The Melting Pot Syracuse

306 Hiawatha Blvd W
# H104
Syracuse, NY 13204
(518) 466-8747

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The Melting Pot in Syracuse, NY
What are people talking about?
     
    83%
    146 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1524617843360
    464077631
    Ciara made the night perfect, she was very friendly and kind. She knew the answer to every question I had, and was very helpful. I will certainly be coming back to dine here again soon
    1523894556840
    461250217
    Every time we go we get the best service. I've actually become friends with one of the waiters on Facebook, that's how friendly the people that work there are. One time I even had an owner come over to make sure everything was good! What kind of owners of a restaurant do that? I think what makes the staff different at this restaurant is that they aren't being friendly because they have to or because their tips depend on it, they are genuinely kind people. Charlie was no exception, he had so much patience with us, was on top of everything, and exemplify the kind of service I've come to expect from The Melting Pot in Syracuse.
    1523487617317
    459908965
    The waitress was extremely friendly and helpful. The chocolate portions are too small for what you pay though. The bread was slightly stale for the cheese but the cheese fondue was amazing tasting.
    1523226749263
    458656701
    Selena was such a great server to us! She was so sweet and understood all of our questions. It was my birthday and she brought me a piece of cake to go with my fondue which I thought was so sweet and caring of her. I could tell she really cared about making it the best time for us! I couldn’t have asked for better service for a restaurant! I am very happy that I visited
    1523059454467
    458105011
    My server rocked!
    1522587454953
    455212572
    It was incredibly dirty! The floors were not swept, the bathroom was out of order. We were the first table sat of the day and the restaurant did not looked cleaned at all. There was crumbs and dirt all over the carpet and floors. That definitely affected our visit and made it seem it was unprofessionally ran.
    1522201741607
    452089458
    Ciara was simply amazing. The friendliest server we have ever had! She should be promoted and carried herself so well. We loved her!
    1521142359613
    447538906
    Overall experience was great! Would not change a thing! Staff was amazing. Food was amazing! Atmosphere was very relaxing.
    1520562552793
    445871653
    Music was a little loud
    1519842451780
    444671704
    Yummy