The Melting Pot Syracuse Contact Reviews

The Melting Pot Syracuse

306 Hiawatha Blvd W
# H104
Syracuse, NY 13204
(518) 466-8747

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The Melting Pot in Syracuse, NY
What are people talking about?
     
    85%
    198 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1508695919947
    419823054
    Everything was explained great we had a great experience for our first time!
    1508637961713
    419774478
    Our server was very patient with us and explained everything to us very well.
    1508631825827
    419767932
    Other than the few food items noted above overall it was very good. We will be coming back again.
    1508458455840
    419571891
    Erin was excellent!! Friendly and patient
    1508277679157
    419318197
    None of the pots of water brought to our table were sufficiently hot. This caused unnecessary delays in our dining experience and made it much less enjoyable. We have eaten here many times before and we know what is normal to expect, and this was not normal. The cheese fondue took a long time to heat and the server dumped extra cheese in thinking that would help, but it only made it too thick. The court bouillon arrived with the seasonings floating unappetizingly on the surface, and took a while to heat to a boil before we could cook in it. The chocolate fondue arrived at our table cold, and took a while to warm up. All of this could have been avoided if the pots brought to our table were properly heated in advance, as they have always been in previous visits. We were very disappointed this time.
    1508203904170
    419222037
    Sydney was great, give that girl a raise!
    1508188891253
    419209662
    As mentioned in the previous survey question, I think that the Melting Pot should make gluten free croutons for the Caesar salad from the excellent gluten free bread. Seating the 3 of us at a 2 pot table as soon as they knew I was gluten free and had seafood allergies would have been better. Other than these 2 issues, the celebration of my birthday was great!
    1508178257360
    419187286
    Nothing specific to improve.
    1508097164470
    419090402
    Waitress was excellent in setting up the table and explaining items. Manager was very friendly and informative.
    1 week ago
    1508093465863
    419083253
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