The Melting Pot Syracuse Contact Reviews

The Melting Pot Syracuse

306 Hiawatha Blvd W
# H104
Syracuse, NY 13204
(518) 466-8747

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The Melting Pot in Syracuse, NY
What are people talking about?
     
    84%
    149 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1515984512343
    437446893
    Our server Tierra asked if we were celebrating any special occasion and when we said it was our three year anniversary she did everything possible to make ot a memorable one for us. She was personable and kind but not overly talkative to ruin our evening. She also had a special playe celebrating us made up and even wrote out a card to us.
    6 days ago
    1515818865350
    437239842
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=224076748&_accessType=4&type=4
    1515818271647
    437239529
    Ciara always is extremely humorous! She always puts a smile on our faces.
    1515273066283
    436079494
    Olivia was amazing. She gave personal suggestions about the sauces that went well with the meats and they were excellent. The entire staff signed a congratulations card for us, which was an awesome touch and made the night really special. The manager came over and was very friendly and interesting to talk to.
    1515269891493
    436059995
    More cheese and chocolate in the fondue pots!
    1515269525340
    436063552
    Everyone was attentive and courteous!
    1515265834530
    436051826
    This was a great experience. We came for lunch instead of dinner and it was still amazing. Olivia really went above and beyond. She explained everything on the menu. She even told us which sauces go best with our meals. She told us her favorites too. She was very personable. We cannot day enough good things about our experience here today! We haven’t been to this location since they opened, and now we are definitely planning on coming back again soon! Thank you for the great service!
    1515194747237
    435938075
    The waitress was absolutely wonderful! She was extremely friendly, came into work in such terrible winter weather and still served with a smile! The manager seemed a little less together. His shirt was untucked, tie disheveled and not clipped back. However, he did check in on our table
    1515024568630
    435581709
    Get rid of the big awkward plastic-type menu and go back to original book style. It looks more classy and is not as easy to accidentally melt while looking at it. Everything else was great!
    1514763551270
    435098808
    No improvements needed. We are completely satisfied.