The Melting Pot Rochester Contact Reviews

The Melting Pot Rochester

290 Miracle Mile Dr
Marketplace Mall Space E16
Rochester, NY 14623
(585) 424-6358

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The Melting Pot in Rochester, NY
What are people talking about?
     
    93%
    261 review(s)
    5 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1495400502593
    403498256
    Our experience was great. Ashley is very attentive and thorough. The melting pot is our favorite place to go
    1495246242803
    403420324
    He was wonderful!!!
    1495020643640
    403224581
    Our waiter Johan was so friendly. He asked the reason for the visit- Ladies night out. Our Chocolate course had that written on the plate! The manager came by to say hello. He was managing the other 2 times I have been at that location in the past 6 months and he remembered me and was so friendly.
    1494944775133
    403019954
    We were immediately treated upon entry to the restaurant, by a man named Dino would would turn out to be our waiter. He was funny and knowledgeable, a real people person. He took the time to cater to our every need and did it with nothing less than a smile. We were also treated by the manager of the whole store who was also as friendly, making sure our experience was nothing less than perfect. He was sweet and was nothing less than happy to hear that we were having a good time. It was my girlfriends 21st birthday, and a champagne toast from the manager made the night perfect.
    1494895962273
    402999001
    Nothing u did wrong. My tummy was off yesterday so I bypassed alcohol on this visit.
    1494869181723
    402976290
    Kevin was absolutely incredible. He was bubbly, personable and engaging. I would come back just for him!
    1494809016990
    402943687
    We have been to the melting pot on numerous occasions, and have had great service each and every time. However, Tiffany was and is our all time favorite waitress; she is professional, and has a great sense of humor. Because of this, She is truely exceptional, we will be requesting her as our waitress from now on.
    1494561725520
    402797261
    Overall the dining experience was fantastic. I am VERY critical of food, quality, service, and taste when I go out to eat and the Melting Pot meets my high standards. AND I normally do not care for chain type establishments. I only wish I could afford to go more often. I do not believe you are overpriced at all but just not in my regular out to eat budget. When I make my first million as a food writer I will be able to dine with you more often.
    1494197449077
    402569793
    The courses were just a tad bit rushed. We received our salads while we were still enjoying the cheese fondue. The meats arrived before all of us had finished our salads. But I have been there when things were too spread out as well so I understand that is hard to plan. We tried a couple of new desserts and cheeses and they were great! We will definitely be back.
    1494179142453
    402556269
    Ashley was an amazing waitress. She was very attentive, but not overbearing. She was very vigilant with explaining everything on the menu, and while mixing things at the table, explained everything that she was doing in great detail. She is very knowledgeable, and so very kind. She's so sweet and I would come back just to have her as a waitress! Job well done!