The Melting Pot Rochester Contact Reviews

The Melting Pot Rochester

290 Miracle Mile Dr
Marketplace Mall Space E16
Rochester, NY 14623
(585) 424-6358

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The Melting Pot in Rochester, NY
What are people talking about?
     
    95%
    222 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1519505453953
    444123451
    I would include califlower on the dipper plates for the cheese. Also I would like to see some items specifically paired with fondues. Graham crackers with the smore. Perhaps a pie crust bite with the pecan chocolate. Just something to put a more personal feel to each dish. Also locations could offer more coupons. The Rochester location is incredibly near college campuses but the prices may alienate some students.
    1519443395657
    444036716
    Phil made the evening enjoyable. He was excellent in every way! Great job and thank you!
    1519339182607
    443854093
    Mike was our server and every time we come we always get great service and Mike to us went above and beyond was very knowledgeable and helpful and timely. He did a dessert plate design for my wife's birthday that looked great. Manager was good checked on everything. I even called him over to tell him about Mike.
    1519336178710
    443847658
    The dining experience I had at the Melting Pot is the best I have ever had, thanks to our waiter Victor. He was the most helpful and friendly waiter that I have ever had the pleasure to meet. He made me and my boyfriend very comfortable with asking questions or for any recommendations. He seemed so genuine and went above and beyond, bringing out chocolate covered strawberries, Shirley temples and even writing "Happy Valentine's Day!" on our dessert plate. I cannot put into words how impressed I was with the service and how much I appreciate Victor's work. I will be visiting again and can't wait! Thank you Victor!!!
    1519246366927
    443669539
    Both my waiter and the manager made our night great! It was our first time so we had no clue what we had to do and with the help of the two of them we became professional in just a few minutes. We had such a great time trying all of the different dippers that paired with the items we ordered from the menu.
    1519220603187
    443593243
    We went on a Saturday night so the restaurant was busy, however, the staff was great about getting everyone a table. Our server, Mike, was very funny and kind. By far the best server I have ever had. He was great about explaining the food and even cracking a few jokes with us. We were very pleased with dinner and the service of the staff as they were all very kind and worked at a great pace.
    1519163118977
    443526054
    Brian our server was incredible. Please see my previous note. Kevin the manager was awesome too!!! Thank you gentleman for your amazing hospitality!!
    1519140011697
    443460476
    Our server, Mike, was amazing! He made sure we were getting exactly what we wanted for food and beverages and made us feel extremely welcome. He was very personable and kept us entertained all night. We definitely would like to have Mike as our server the next time we come in for dinner!
    1519091119787
    443403503
    Could not have improved, great experience
    1519068960753
    443354345
    There was not really much to improve besides that I recommend there should be a clock on the table or wall to help with the cooking ! Other then that our experience was outstanding . Highly recommend requesting victor for your server !