The Melting Pot Somerville Contact Reviews

The Melting Pot Somerville

190 W Main St
Somerville, NJ 08876
(908) 575-8010

The Melting Pot in Somerville, NJ
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    The meat seemed a bit overwhelming. I would have preferred if the cheese and meat were made to better complement the cheese
    Everything was great! There was only one hostess and it was very busy so maybe a second hostess would have helped. Otherwise everything was great!!
    It was New Year's Eve. I can understand. The place should have been better staffed. The waiters and waitresses were moving quickly. They all seemed in a hurry. They were going fast around corners.
    We had a great time! It was our first visit to the Melting Pot. I thought the 4 course meals were a little too pricey for the food that you got through.
    Give me a call I'll give you a ton of suggestions that would help you. It seems you don't aim for repeat customers. You aim for people who are there just for the experience. I would start with the search and rescue spoon that is a horrible conductor of heat. If you're trying to avoid lawsuits I'd suggest you go with heatproof handles. I kept my spoon on a plate and it was still extremely hot. As in you could not touch it.
    Need to make sure waiters come by and check so we don't have to wait long for the next course
    We think there should be more cheese and chocolate. There is never enough with multiple people. We dont even cover the piece and we still run out. Always have ledt over food and they take it away when they take the empty pot.
    Our waiter was terrible. He was unattentive, Unknowledgeable, scarcely around and forgetful. We waited 10-15 minutes after being seated before he came over. After that we waited another 10 minutes for our drinks. He brought me a coke with seltzer as some do to substitute for ginger ale but I wanted ginger ale bc I can't have caffeine. After we ordered our cheese we waited 20 MINUTES before he came over with the tray to make it only for him to realize he didn't heat the pot and it wasn't ready. The manager came over and had us move to a different table and he apologized. The waiter blamed the heating source but the manager was saying it was working fine. After all this we finally got our cheese fondue nearly 40 minutes from the time we were seated. From then on the waiter was scarcely around when needed, didn't clean the table much between courses, didn't check on us for anything until we waved him down and asked for drink refills - which he would end up forgetting anyway. He brought over he check assuming we were done without even asking if we were. Overall this was unsatisfactory service. Not up to the melting pot standard I've experienced many times before and I will not be returning to this location.
    Our server was very friendly and courteous. The manager fit us in when they had two sweet16's going on at once and escorted us to the table hismelf.
    Freddy was our server for today, *****. The reason for our visit was a birthday occasion. Freddy made our experience one of the most pleasurable. He was detailed and informative of the selections on the drink and dinner menu. Our first experience at the melting pot is one to remember. I will definitely come here again and highly recommend others to do so as well. All the staff was friendly from the hostess to the server. I am absolutely speechless with how pleased I am with my experience. I am glad we were able to have an amazing experience.