The Melting Pot St. Louis - University City Contact Reviews

The Melting Pot St. Louis - University City

6683 Delmar Blvd
University City, MO 63130
(314) 725-4141

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The Melting Pot in University City, MO
What are people talking about?
     
    79%
    240 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1523880122213
    461108854
    Our two servers, and the manager that visited us were friendly, professional, and informational.
    1523830573760
    461048578
    Over the years, our experiences at the Melting Pot have gotten worse. I don't ever remember having to pay for a cooking style while ordering the 4 course meal. I mean, how else am I going to eat the food. The service was extremely slow. Slow on the refills, taking our order, cleaning the table between courses, etc. Our 1st couple of times here (many years ago) were awesome. The servers used to swap out substitutions w/o up-charges, the menu was easier to understand, and service was superior. Now, you don't even list what foods come with the dessert menu. Dessert choices have gotten skimpier & cheaper also. Overall, based on my last 2 visits, I'm not sure this is worth the $$$$.
    1523756243740
    460951795
    We missed the mints in the bathroom, as well as the nice paper towels. Please bring them back.
    1523647784550
    460705539
    don't know
    1523294776503
    458799877
    It was slightly frustrating to get an email advertising a discounted rate for family and kids to get to the location to find out it was for a different location. I do understand the restaurants are mostly likely individually owned had we understood it was different for each location we would have went to the other location.
    1523283431973
    458733047
    The Melting Pot has a wonderful group of trained staff that make the dining experience perfect! They talk you through the whole process, and are willing to answer any questions you have. They are friendly and attentive to your needs.
    1522807150047
    456855243
    The process was kind of slow (overall almost a 3 hour dinner outing) but I enjoyed my whole time here. Wouldn’t change a thing!
    1522626816337
    455264033
    Our waitress Rhonda was WONDERFUL! She was so kind and very helpful. When we didn’t understand the menu she told us time and time again kindly until we got it. She saw that we come on a traditional basis and got the Easter Menu awarded for us. She came back to check in and was always making sure that we were okay! When making our fondue she explained everything and was very personable with what she liked! My mom asked about the hiring process and we found out that she’s only been here for a short time and we thought she had been here for YEARS! Rhonda is definitely a wonderful waitress and exceeded my expectations! She held the melting pot to a high standard and really set the bar! We also had the manager come and stop by which was so kind and made us feel very welcomed... all the other staff had wonderful smiles and were kind throughout the process! 20/10 will recommend the melting pot to others!
    1522609609693
    455240487
    Vivian was awesome and made our Easter lunch exceptional! Thank you!
    2 weeks ago
    1522532327630
    455155841
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