The Melting Pot Kansas City Contact Reviews

The Melting Pot Kansas City

450 Ward Pkwy
Kansas City, MO 64112
(816) 931-6358

The Melting Pot in Kansas City, MO
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Our waitress was good but there was a guy that kept coming to try to take our plates. We had to keep telling him we weren't done and after a bit it got to be really annoying. At one point I was even lifting a fork to my mouth, clearly I the middle of a bite and he came to ask if I was done. Also, several things we ordered never came or had to be asked for multiple times.
    Me and my boyfriend went on our third anniversary together and had a truly perfect night out! The atmosphere is very endearing and romantic. We received 3 gorgeous red roses, a bottle a crisp sweet moscato wine that went perfectly with the cheese and main entries. Ben was our server and he did fantastic at explaining the process and times as well as enlightenting us to all the different sauces.. he really was the best service we've had yet, tho it's always great! The romance package we had was simply perfect. We're certainly going to be coming back for not only our special occasions but also a happy addition to our date nights! Thank you so much for the magical night out!!
    It took way, way too long: over 2.5 hours total. Our waitress visited the table very infrequently and we had to wait for extremely long periods between courses. For example, the waitress came and asked what kind of chocolate we wanted. We told her milk chocolate, and she took our plates and utensils from the main course, and said she'd have the chocolate right out for us. We received the chocolate 30 minutes later.
    It was my first time to the Melting Pot, I enjoyed it very much. Ashley was our server, she made the night even better by being on top of things, she was always right on point. Ashley is the best. Thanks for a great evening, the food was awesome and my daughter had a fantastic birthday!
    The night was amazing
    You could learn form some of the top fondue restaurants in southern Brazil or Europe. The options and menus should be updated more frequently. the quality of the food needs to be checked more often to ensure freshness. I felt that the kitchen has an issue but didn't see it or inspect it to substantiate my experience or feelings.
    Disappointed the server left the cheese course while still clumpy and cold. In previous experiences, they vigorously stirred the cheese until at least warm before leaving the table. They didn't use garlic (which was noted in the ingredients) and the flavor was lacking, in addition to the temperature. Please ensure consistency amongst ingredients used and servers preparation.
    The food was great, the choices were fantastic, but the best part of our night was the service. They were highly attentive and actually had conversations with us rather than treating us like just another table. It felt like the server and everyone else was being nice because they wanted to be, not just to get a better tip.
    The time between courses was a little long, but I understand that that this type of meal takes a little longer to serve and should be enjoyed leisurely.
    This was our first time visiting the Melting Pot and we loved it. The service and food quality was outstanding. We had a server in training and we could tell he was trained well and ready to provide excellent service. We will definitely be back!