The Melting Pot Kansas City Contact Reviews

The Melting Pot Kansas City

450 Ward Pkwy
Kansas City, MO 64112
(816) 931-6358

The Melting Pot in Kansas City, MO
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    I always enjoy eating here!
    High priced for inexpensive food items
    The hostess was wonderful, she heard it was my birthday and gave us the lovers corner, so we could enjoy our special dinner alone, which was so very thoughtful. We had the whole area to ourselves and we could really enjoy our dinner and conversation. I really wish I could remember the servers name, he was a true delight, he was extremely funny and told us a story about his roomate and which made it our stay very personal and comfortable experience for us. Your staff that we've interacted with a great representatives of your company, we are thrilled to come back at any time
    The two prior visits to Melting Pot were terrible, same server on both of those visits and if we would have gotten him again we would have left. We provided feedback after the first visit and terrible experience to multiple managers, but clearly changed nothing by the second visit. Those visits were over 4.5 hours each and even after escalating to managers on several occasions NOTHING was done to remedy it. Flash forward, this was our last chance, 3 strikes. We sat down and were immediately welcomed by Dylan. He was extremely sociably, gauged our experience of Melting Pot and we ran from there. He kept up with us on our courses and kept food coming as we were ready for it. Drinks were kept full and he was always visible if we needed him. NIGHT AND DAY difference from our prior two visits. If it were not for Dylan, this would have likely been our last time at your business, however, we have requested him as our server moving forward. He is a true asset to your company and should be recognized as such.
    Experience was great! Server was very personable and explained everything very well. The pace was just right between all courses and the food was amazing. This is by far the best restaurant in Kansas City.
    It is an expensive meal but the experience is very fun and the food is delicious. It is my 13 year old son's favorite night out for special occasions.
    Our waitress, Carmen, was wonderful! She greeted us with enthusiasm and that did not change at all through the evening. She was very knowledgable and was able to answer every question we had. Carmen was very good at explaining every step of the fondue process. She was also able to make recommendations for us as this was our first visit. She came around plenty to make sure we were doing okay and to ensure we were satisfied with our meal. I do not think we could have asked for better service. I was very impressed with how timely the courses were served. We never felt rushed but we also didn't feel like we were forgotten. We think Carmen is a great asset to the company and I would love to see her the next we come in. I would highly recommend The Melting Pot to anyone and everyone!
    Jacob was great! Super friendly and attentive! He knew exactly when to check up on us and made us feel at home. He brought out each course at just the right time and each menu item was delicious
    Jacob was amazing
    The seasoning on the chicken was very taste specific and we did not care for it at all. Small portions for the price on the main course