The Melting Pot St. Louis - Town and Country Contact Reviews

The Melting Pot St. Louis - Town and Country

294 Lamp and Lantern Village
Chesterfield, MO 63017
(636) 207-6358

The Melting Pot in Chesterfield, MO
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Every time my husband and I dine here everything is excellent this is our anniversary spot for dinner we go all out once a year and we choose here because the wait staff is awesome the food taste great and it is overall a fun experience and very personal time. Love it and will continue to dine here.
    The courses could have come a bit faster, since you have to wait for things to heat up at the table. We spent some time just waiting for pots to be replaced only to have to wait further for them to heat up. Server was very friendly. Food menu options have improved.
    Amount of food described in menu could be better. I wasn't sure how much I would get.
    Our waiter Sean was very friendly and explained everything very well. He was very personable, provided anything we needed and seemed to enjoy his job.
    Our server Tim was wonderful. At The Melting Pot your server really makes the night. Tim said he has been there for 11 years and it's clear why. He really seems to enjoy talking with customers and having a good time. He was very helpful in suggesting things and checked on us multiple times to make sure we were okay and didn't need anything else. Also there were three other staff members who checked on us, cleared our table, and filled our water. They were all VERY friendly and took great care of us as well. This was just an overall wonderful experience. We had a great time. Thank you!
    The front desk staff were both bright and friendly when we walked in. Happy to see us which always feels good. Adam was our server and recognized us from previous visits. We remember him as well and we're happy to have him. We will request him to be our server again if possible. Really can't say enough about how great he was and always is for us.
    This was a first time experience for my kids and they loved every moment. Our server, Sean T., was absolutely incredible. He continually engaged with my kids and explained not only the process but also the reason behind ingredients while he added them. I have to agree with my kids when they say, "He's the best". The positive interactions from this experience did not end when we left the building though. One of my children left a bracelet at the restaurant and a manager was kind enough to give me a call and let me know so I can come by and pick it up. Everyone there went above and beyond what was expected and I could not be more grateful.
    Get a better bartender, update the restaurant. This is a somewhat pricey experience, when I am spending more than $100.00 on a dinner, I expect to have better bar service.
    The hostesses were less than helpful and honestly a bit rude during our 45 minute wait to sit down when we had a reservation. They told us we were next a few times and then proceeded to call 5 other groups. I can understand being busy but not when you lie to my face. Sean the waiter was the only saving grace and one of only two people that seemed apologetic for our long wait the kitchen manager being the other. If this were my restaurant I’d do what I can to keep Sean but I would absolutely have the hostesses go through some customer service training to improve their attitudes.
    Group of 24. Made reservations & they were ready for us when we arrived. Sean and Birgitta were among THE BEST servers we have ever had at any restaurant, & it was evident they were used to serving big groups. Every request was taken care of in a timely manner with nothing forgotten. Explanation of the courses/process/details were answered well and patiently. We will definitely be going back.