The Melting Pot St. Louis - Town and Country Contact Reviews

The Melting Pot St. Louis - Town and Country

294 Lamp and Lantern Village
Chesterfield, MO 63017
(636) 207-6358

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The Melting Pot in Chesterfield, MO
What are people talking about?
     
    89%
    218 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1492903359610
    2088668987
    Our Server, Sean, was exceptional. He was prompt, courteous, and helpful. He was able to make wonderful suggestions on our dinner and was very knowledgeable about the menu. We were able to relax and enjoy our dinner and didn't once feel rushed even though there were tables full of prom goers.
    1492823591427
    2088144304
    The overall experience was awesome and would go back in a heartbeat. The service was great and our server Adam was so much much fun he had a great hair style and a funny personality the rate the food came out could have been a little faster but I would definetly go back.
    1492739322217
    2087515315
    Sean T was fabulous
    1492652690017
    2086913402
    The freshness of the dippers brought out with the first 2 portions of our cheese course was definitely subpar as well as the fact it didn't include the pretzels indicated by our server. Freshness of ingredients can make or break an experience and if this had been our first time dining at a Melting Pot I feel that we may not have returned in the future.
    1492531999487
    2085994869
    Pay better attention to your customer. We waited 25 minutes after finishing our cheese before they even came back to check on us. It was this way through out the meal. Our server was nice and all. Just didn't expect to take 2 1/2 hour to get through our meal. Not do to us eating slow.
    1492397970763
    2084894696
    The reason you did not get an excellent rating was due to the delay in our getting seated. We had an 8:00 reservation & were not seated until after 8:45. We did not receive any apology by anyone. No manager came over to speak to us about the delay. I really feel there should have been an apology & compensation for such a long wait. We had reservations! We were not walk-ins.
    1492363605707
    2084658696
    Our waiter Seen was exceptional. He had personality, expertise, and always seemed to know when we needed assistance.
    1492192122383
    2083447066
    Our server, Sean, did an exceptional job! He was very attentive and did a great job of walking us through the process as it was our first time here. He constantly checked in on us and made our experience feel very individualized. I will definitely be back and bring more friends with me!
    1492044769760
    2082304423
    Adam was a delight! Very helpful, superb food and wine recommendations, inventive sauce recommendations. Very conversational and generous. Really added to our overall experience. Will request him as a server again. The manager was also incredibly attentive and accommodating to our table and our food and beverage needs. :)
    1491748972957
    2079916874
    Sean was a fantastic server. He worked at our pace and explained things really well. He got my son to step out of the box a bit and try some things he may not have. Sean was professional, friendly and helpful.