The Melting Pot Troy Contact Reviews

The Melting Pot Troy

888 W Big Beaver Rd
Troy, MI 48084
(248) 362-2221

The Melting Pot in Troy, MI
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    The vegetarian entree did not include all of the items listed on the menu. Most of the items it inluded were already included in the veggie bowl you get anyway. I paid over 30 for a couple pieces of pasta basically. The dessert used to include cheesecake, but now that is extra which is rediculous. I did not like the items that came with the dessert.
    We had a wonderful dinner. We are regular customers and are always pleased with the service, atmosphere and food. Looking forward to our next visit.
    Unfortunately, it was a smell of some rotten fish/fat inside. The place felt filthy.
    When I first walked in, the hostess station and dress code of the staff at the front was a turn off and felt like the environment was not as welcoming as it once was. My mood was immediately changed when our waiter Leon came to the table and started helping us. He was super friendly and attentive and really made sure we were doing okay the entire time. If it weren't for him, I honestly may not have come back again. Thank you!
    Our evening was very nice, with two exceptions. The first one was minor - once we ordered, the cheese course took a very long time to arrive. We believe this was due to the fact that our server was training another staff member, and the trainee was put in charge of the cheese course. He did a lovely job, but the wait was excruciating due to a screaming family seated next to us. A couple was dining with two young children (maybe 2 and 4 years, or 3 and 5 years), and the older boy was screaming. In return, his mother was reprimanding him very loudly. I realize that to an extent this was out of the control of the restaurant staff; however, either the screaming family should have been relocated to an isolated area of the restaurant, or the staff should have offered to relocate us to a quieter area.
    There were five in our party. The booth was a tight squeeze. We had to reach in front of someone if we wanted to eat out of the second cheese or chocolate fondue.
    You could sell your house dressing in bottles again. ;) other than that, we were pretty satisfied.
    Our waitress appeared to be new. She was very friendly and nice, but she wasn't as polished as some other servers we have had in the past. However, the manager and other server made up for it by checking on us on a couple of occasions.
    My experience is wonderful every time. One thing I would add is sometimes the waiters are very slow with bringing out the food once you are done with each course. That would be the only thing I would want improved. The food itself is always delicious.
    Our servers name was Julian. I was there with my girlfriend of 6 months to celebrate and he went all out with us- rose petals, 6 roses, chocolate covered strawberries, champagne, and a plate saying congrats to us. It was beyond perfect. Best server I've ever had. Extremely personable and made us feel comfortable with our stay. The picture in the picture frame was very nice.