The Melting Pot Framingham Contact Reviews

The Melting Pot Framingham

92 Worcester Rd
Framingham, MA 01702
(508) 875-3115

The Melting Pot in Framingham, MA
What are people talking about?
    216 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Low Score
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Our first impression was not very good. The hostess was bordering on rude and seemed like she was trying to convince us NOT to wait. Our server, Charlie, turned everything around. He was friendly, kind, and very patient with my 5 year old! He was amazing! Thanks also to Dan who helped make our experience excellent!
    Our waiter was incredible and so was Dan who bussed our table. We had the PERFECT night and Charlie and Dan made us want to come back every night! We had an amazing experience and cant wait to come back.
    The menu could stand to have more explanation regarding what comes with the courses (e.g. apples, bread, etc). Other than that everything was excellent.
    Charlie and Dan were excellent! Denise was manager. She was super friendly.
    General wait time after being seated was unacceptable. Entire experience took just over 3 hours for 4 adults & 1 child. Waited 20-25 minutes for drinks to arrive. Had to go to the hostess station for crayons after asking multiple times. Wait time between courses was the longest we have ever experienced. Server was not available for extended periods of time, averaged 20-25 minutes. Broth for main meals was setup and left steaming for over 25 minutes before entrees arrived. Never asked for drink refills. Provided water refills once during meal and then before we were to leave. Waited 20 minutes after dessert for check, then took another 15 minutes for server to return with check as we were charged for the kid's meal, which we were told was free. Watched as several other tables were seated, served, and finished with their meals well before we were. Manager came over right before we were leaving to apologize for being short staffed and to offer $25 off next visit, however I can't imagine going back to use it after the terrible service we received.
    Joe was excellent. A friend of mine recommended I bring my son here because she thought he would love it. We had never been here before and Joe helped us out every step of the way. He explained what everything was to us and made sure my son had an extra special time. Thanks Joe for making our night extra special!
    Charlie did an amazing job.
    Cupid was a great help and made our first experience fun and romantic.
    Our main server charlie cupid was great. He was very professional but was able to relate to us well with friendly profession bantor and playful antics. I would come back again just for the experience