The Melting Pot Bedford Contact Reviews

The Melting Pot Bedford

213 Burlington Rd
Bedford, MA 01730
(781) 791-0529

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The Melting Pot in Bedford, MA
What are people talking about?
     
    86%
    114 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1510882893237
    424990604
    Everyone was very friendly and helpful. Brianna was so helpful, checked on us often, and brought us whatever we needed very quickly. We were sitting near the bar and the bartender was also very helpful to us and had our drinks ready before Brianna even put them in!
    1510458264163
    422536642
    Betsy was an amazing serving. She was very friendly and easy to talk to. Loved having her!
    1510430032717
    422502570
    You should probably train ALL your waitstaff on the useage of the different tabletop heating plates. The one at our table was run magnetically and as it turned out only 3 people (it seems) in the store knew this and how to operate it, our waiter was not one of them but he rallied back hard and fiercely and got the information need very quickly. Store could also use a bit more heat in the bar area where we had reserved a table. As it turned out it was very cold out and when the outside door opened a very cold draft came in and chilled us. Otherwise it was an excellent evening.
    1510263167983
    422206752
    Joe was an excellent waiter
    1509887878423
    421584663
    It was a really good experience, however our oil got too hot and splashed at us. The servers were really nice about accommodating for the incident. The service was a tad slow on refills, I felt like I was looking for our waiter. We were in a high volume area for the staff which made it difficult to relax and enjoy. Definitely could have used a bigger table, and maybe another burner, it was our first time and we would have liked to trial different styles of cheese and oil.
    1509667258163
    421302773
    Joseph was amazing. We had a couple special request and he accommodated everyone. He deserves a raise. Next time we come in we are going to request to sit at hos table again. Thank you for another great night out!
    1509154086143
    420515346
    when we reached the place at around 7 pm ....which probably was a fairly less peak time and saw the place which seemed to us clearly not too busy ... inspite of that we were kept waiting for 15-20 min to be seated ... we were told that there werent enough servers , it is imp to have as many servers as tables in the restaurant
    1509153105953
    420513907
    Our server was amazing along with management. When our server was busy the manager never hesitated helping with cleaning off our table or even taking our next orders
    1509120214643
    420456129
    The visit was dampened by the servers lack luster attitude and service. I love the fondue experience with my family. Having an infant out to dinner can be challenging but he loves the Melting Pot. Server spoke very very softly almost inaudible and Server made several errors during visit but didn’t feel the need to offer any apologies. Waiting at the table over thirty mins after Res time b/c the server forgot what table # she was given is annoying at the least.
    1508896444463
    420130937
    We were out for our wedding anniversary and Jacqueline our server was amazing, we will definitely ask for her section next time we visit. The owner also stopped by the table, she was very nice.