The Melting Pot Bedford Contact Reviews

The Melting Pot Bedford

213 Burlington Rd
Bedford, MA 01730
(781) 791-0529

The Melting Pot in Bedford, MA
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Tell us that we could ask for more meat for the entree.
    See my previous comment.
    The thing that I gave a poor rating was the speed of service. I hate when they bring the salad just as we are starting the cheese course. Each course should be a distinct separate experience. When courses are served on top of each other, the evening is rushed and less pleasant.
    The waitress was good, but in the past we have had other servers who made more of an effort to get to know us. While this obviously isn't expected it is something that I have come to appreciate at the Melting Pot. She also sort of disappeared when we had our main course, which again isn't a huge issue, but it is nice to have someone check in on drinks and if there are any issues.
    The cheese fondue had a bit of initial delay, the waiter let us know which was fine, but the time between the salads and entree delivery was over an hour, this was just too long. All other courses were fine. Should have been about 2.5 he experience, it was well over 3 hrs.
    There was a HUGE gap between the end of our dinner and desert. We were just finishing dinner when the manager visited our table, and everything up to that point had been pretty well done. Shortly after the manager left we finished dinner, and then sat for approximately 30 minutes watching the pot boil, with empty glasses. When our server finally returned, our opinion on the "Melting Pot experience" had soured considerably. The desert was served and we all agreed that it was delicious, but again, the huge time gap had put a damper on the experience. I also felt that the meal was quite expensive for the quantity of food included. We spent approximately $125 for four adults. To be fair this included a $14 glass of wine and a $6 beer, so around $24 per person. Not terrible, but expensive for what we received.
    Was not the fault of the location or our wait staff. The location unexpectedly lost a server the night we dined. Could not have been avoided but wait times were longer than usual
    The manager came to the table to check on our meal during the entree course. We needed some additional sauces, she said that she would bring them right over and we never saw her again. We finished the course without them. Our server (Melissa) was outstanding and one of the best I've ever had, but there was a long delay between courses and bringing items to the table from the kitchen. I am guessing (because I have no way to know for sure), but that it was not because of Melissa but because items were delayed in being prepared in the kitchen. We ordered the artisanal dippers but they were not ready to be served when the cheese was prepared, by the time they were ready, we were almost finished with the cheese so we decided to skip them.
    I would have appreciated a better description of how much food came with each course. In the end I had plenty, but both the salad and entree seemed small when they came out. Also, the amount of time overall was longer than I expected, though I had fun throughout
    Totally enjoyable experience. My son has several food allergies and the manager went out of her way to come by the table and explain all options and to continue to take care of us throughout the meal. Very impressed that she took the time to make sure we were comfortable with what we were ordering and to check that we were enjoying all stages of our meal.