The Melting Pot Gaithersburg, MD Contact Reviews

The Melting Pot Gaithersburg, MD

9021 Gaither Rd
Gaithersburg, MD 20877
(301) 519-3638

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The Melting Pot in Gaithersburg, MD
What are people talking about?
     
    88%
    342 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1503347015837
    412709168
    I've been a melting pot fan since I was under 10years old and my mom and I went for my birthdays. I am now 35 (this year at least). Over the years, the menu has changed and I get that. From losing my ALL TIME favorite mushroom salad, to the traditional swiss cheese, and now the sesame batter for mushroom caps? I appreciated the signage around that alluded to "if something's missing off our menu, let us know..." but it didn't change the fact that our experience wasn't the same. While I've adapted to the salad and cheese changes (I understand change happens...) the sesame batter exclusion makes NO SENSE to me. We've always been a table that asks for extra mushrooms each visit because we LOVE the mushroom caps. Thanks for your time, and despite the changes we'll be back, but I can honestly say I get less excited about our visits as the DC location no longer exists in addition to the persistent changes to what I personally deem 'classics.'
    1503185659773
    412563411
    Robin was very friendly and took the time to get to know a little bit about us
    1503183529730
    412560236
    Robin was an incredible server. She was pleasant without being overbearing, and she explained things thoroughly (but when she heard how frequently we visit she didn't insist on giving us a lot of unnecessary detail that we didn't need). We love the melting pot, and this location in general, and we will be back soon!
    1503178656180
    412557448
    Or server was amazing! Thank you for everything!
    1503172833927
    412540254
    Really fun and tasty. The food quality was spot on. The cheese was great and they were very accommodating. We asked for a non-alcoholic version of our cheese and our server was happy to help us out. The chocolate was fantastic and the frequency that she visited our table was awas more than we expected, which is a good thing for us.
    1503166836470
    412529446
    Lighting
    1503166567400
    412529203
    Robin was super. Very attentive.
    1503100770337
    412484466
    Robin was lovely! The entree description was a bit confusing but overall a very nice experience.
    1502929913637
    412256614
    Robin was absolutely stellar. A consummate food service professional, Robin was timely, attentive, courteous, personable and knowledgeable. The food was good enough for us to come back, but because of Robin we will be recommending The Melting Pot to all of our friends and will be requesting Robin by name.
    1502905376017
    412210468
    I wanted to share this was an absolutely incredible experience. I brought my 19 year old twin daughters to celebrate their birthday and from the moment we entered the lobby the service and attentiveness was stunning. The manager (Alex) personally greeted my daughters, thanked them for coming and gave them a hand written birthday card. When we were seated our server (Tanja) knew it was their birthday, wished them a happy birthday and treated them like royalty. Tanja was knowledgeable and assistive in sharing some "favorites" to which we took her advice and were beyond pleased. Tanja, the manager Alex and other staff went so far as to stop by wish my girls a happy birthday and everyone was sincere and genuine, as if they wanted to provide service excellence rather than being required to. The night ended with special cupcakes provided to the girls, and coffee for me that was extraordinary and fresh. This was by far the most exceptional dining experience I have had anywhere in my recent memory and I travel extensively. Thank you and your staff at the Gaithersburg restaurant for making a memory, one that they will cherish for years to come.