The Melting Pot Gaithersburg, MD Contact Reviews

The Melting Pot Gaithersburg, MD

9021 Gaither Rd
Gaithersburg, MD 20877
(301) 519-3638

The Melting Pot in Gaithersburg, MD
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    The timing and attentiveness needs improvement. When our wine came to the table, there was some spillage unnoticed by the server and myself. When I raised my glass to toast, I had wine spill from the stem and bottom onto my pants. I ended up cleaning up the mess, but it could've been prevented with a towel to keep the wine from spilling in the first place. The server could've come by once during each course just to check in, or walk by so we knew we weren't forgotten.
    Graham, our server, provided the *perfect* dining experience. She brought drink refills before we even thought to ask for them. She remembered everything we asked for and provided it. She was courteous, quick, and thorough. We can't ask for more! We appreciated the manager stopping by to check on us as well. We felt like valued customers, and there is *nothing* I would change to make the evening better! Thank you!
    We had a great experience! Robin was an excellent server!
    Our server was great and it was her first night! The manager stopped by and was awesome and non-intrusive as well.
    Our server, Graham was excellent. Very pleasant and accommodating. Food was great; especially the baked potato fondue. Overall, very satisfying experience!
    Kelton was very attentive to our needs. I am recently-diagnosed diabetic and eating a large quantity of food can pose problems. This visit was our test to see if I could still successfully eat at The Melting Pot or if I needed to kiss it fondly goodbye (along with ice cream, dessert and white bread). Kelton worked with me so that I could relax and enjoy myself. When I tested my blood sugar before we entered the restaurant, my husband and I noticed I was "low". I explained my situation to Kelton and he asked what he could do. I just asked that we get the "cheese course" expedited and figure out the rest once we got some food in my system. This young man had the cheese cooking up on the table in less than 3 minutes. No joke. For the cheese course, I avoided all the bread because they carry a large carb load and instead asked for extra apples and veggies. Salads posed no problems. For the main course, we asked for extra mushrooms and nixed the white potatoes in the veggie bowl. We avoided dessert (sadly) entirely because I knew I would be asking for trouble (even though this is the BEST part of the meal). I walked away from dinner feeling full, feeling happy and most importantly feeling successful that I could eat somewhere I love without compromising my health.
    I had asked about the extra plate of berries to get with the chocolate fondue, and the server did a poor job of explaining that all of it came together and it was not just the berries.
    My husband and I go to this melting pot quite often and have had many servers. Over the years I would say I've been here 25 times or more in 5 years. Grayson has been our best server by far! He was so amazing and funny I hope that he is recognized for his amazing service! I hope we get to have Grayson as our server again.
    Grayson was fabulous. He was kind and funny and my daughter just adores him. When chocolate came out, he brought her and her friends tiaras and wands and taught them how to curtsy. He made them feel like an actual princess! We will for sure be back!