The Melting Pot Columbia, MD Contact Reviews

The Melting Pot Columbia, MD

10451 Twin Rivers Rd Ste 124
Columbia, MD 21044
(410) 740-9988

The Melting Pot in Columbia, MD
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    This was the first time we had a poor experience at the melting pot and we are so bummed because we come frequently. When we walked in there were four young ladies behind the counter. One young woman with braids was on the phone and then 3 other women look at the computer chatting. We waited to be greeted and believe it or not, the woman on the phone was the one to say, "hi I'll be right with you" wouldn't have been such a big deal if directly after us two other parties were greeted by the 3 women that appeared to be doing nothing. I found it strange that we had to wait for the woman on the phone and they were kindly ready to greet those behind us. Our server seemed new. She spilled one of our cocktails and started she'd get a new one, but I never got it until I ordered (and paid) for a second one. The wait times in between, the reminding of things we needed, and the overall customer service was so sub par. We witnessed other tables with other servers and they appeared to be having a great time so maybe it was just a bad night for us. But the vibe as soon as we walked in was off. We are typically big spenders here so it's a bummer that we left feeling so "blah" from what is usually or favorite place to go when we get a sitter.
    Michele, our server, was EXCELLENT! She kept drinks filled, made our cheese fondue perfectly! Friendly AND professional!
    6 days ago
    We had a great evening
    Our waiter was awesome. It was my daughters 5th birthday dinner as a girls might out. Don made her feel like a princess and the food was amazing.
    We love the Melting Pot and normally have a fantastic time but the last two visits have not been all that great. The whole service for the evening was slow. It was two people on a special event planned menu. The reservation kept mentioning a strict two hour time limit for the meal yet it took 2 and a half hours from start to finish. the salad course was almost skipped. we have dined on new year's eve before and we have even dined on Valentine's day when I was busy but service was just unusually off that night. For the most part it was a great evening. The server, Allysha, has been our server before and she remembered us. She even surprised us with a "happy anniversary' brownie plate. it was on our table when we returned from the bar area where the restaurant watched the new year's ball drop. I don't 'penalize' a restaurant for one bad service so we will most certainly go back again.
    Hass was wonderful as always. This restaurant is always a go to for birthday celebrations and special events. The staff is very friendly and we were seated as quickly as possible. I would definitely recommend coming to this location!
    Tia was a fantastic server. She was friendly, professional, easy to talk to, and knowledgeable about the food she served.
    My friends and I came to this Melting Pot twice this week while they were visiting. On both occasions we had the same server (Tia). She's been absolutely fabulous and made an already fantastic visit better. Thanks Columbia Melting Pot and especially Tia!!
    We had a wonderful time at the Melting Pot. The service was great and the food was excellent.