The Melting Pot New Orleans Contact Reviews

The Melting Pot New Orleans

1820 Saint Charles Ave Ste 120
New Orleans, LA 70130
(504) 525-3225

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The Melting Pot in New Orleans, LA
What are people talking about?
     
    72%
    98 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1526484081787
    467877289
    Ty was so incredibly sweet. Very detailed in her explanation of the menu, and attended to our needs quickly. She was awesome!!
    1525053689083
    465215651
    Brandon was the best server we have ever had here. My boyfriend and I love to come here for special occasions (anniversaries, birthdays, etc) and Brandon exceeded the expectations we have of the restaurant. He conversed with us and was very friendly. He checked on us multiple times throughout the evening and made sure everything was prefect. I will definitely be back because of his fantastic service.
    1524964379860
    465031891
    The staff is very attentive and nice.
    1524447351580
    463650034
    The first table we were sat to was having trouble with a light flickering . The manager noticed it and promptly moved us with out having to say a word. The rest of the night was just as perfect night out as you can ask for! Thank you for always making it great
    1524412532947
    463595662
    LaRen was very entertaining and knew how to talk to people well. made us feel very welcomed
    1524151007577
    462654047
    The table in front of us was really loud - laughing loudly, talking loudly, and it really impacted my meal. I couldn't hear my guest and left with a headache.
    1523314727650
    458941653
    The timing. We arrived at 5:45 and didn't leave until after 9 pm. My daughter had school and I had to work in the morning. Our waiter was very nice, very eager to help us and get what we needed. However, he was working his tail off. We had to wait while he served others, which is understandable but over 3 hours is way too long. If you could somehow scale back the time to about 2.5 hours that would be much better. The time is the major factor that keeps us from coming back more often. But, with that being said, I can't wait for my next visit!
    1522797868380
    456737441
    The menu prices are a little higher than they should be.
    1522784865203
    456590667
    On 30 March, we took our son (and one of his friends) for his birthday dinner. Our server was Devin and he went above and beyond to make sure our dinner was amazing. He explained everything he was doing while preparing our fondue, sometimes twice because my son's friend was a newbie but Devin was super patient. We had plenty of drink refills but he was very attentive. We had made reservations earlier in the evening so it wasn't too busy. I know people complain about the price of the cook your own food idea, but the experience is well worth it. Wonderful evening overall, I have visited many Melting Pot restaurants and this was a wonderful experience. Thank you again Devin and Melting Pot for another memorable birthday!
    1522378499560
    453696406
    My experience was ideal. The night went very smoothly and we were served in a timely manner. The wait staff was very polite and made the experience more enjoyable. The manager and a few other staff memebers also visited our table during the night. This made us feel very welcomed and valued as customers. Our overall experience was phenomenal.