The Melting Pot New Orleans Contact Reviews

The Melting Pot New Orleans

1820 Saint Charles Ave Ste 120
New Orleans, LA 70130
(504) 525-3225

The Melting Pot in New Orleans, LA
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Ty was so incredibly sweet. Very detailed in her explanation of the menu, and attended to our needs quickly. She was awesome!!
    Brandon was the best server we have ever had here. My boyfriend and I love to come here for special occasions (anniversaries, birthdays, etc) and Brandon exceeded the expectations we have of the restaurant. He conversed with us and was very friendly. He checked on us multiple times throughout the evening and made sure everything was prefect. I will definitely be back because of his fantastic service.
    The staff is very attentive and nice.
    The first table we were sat to was having trouble with a light flickering . The manager noticed it and promptly moved us with out having to say a word. The rest of the night was just as perfect night out as you can ask for! Thank you for always making it great
    LaRen was very entertaining and knew how to talk to people well. made us feel very welcomed
    The table in front of us was really loud - laughing loudly, talking loudly, and it really impacted my meal. I couldn't hear my guest and left with a headache.
    The timing. We arrived at 5:45 and didn't leave until after 9 pm. My daughter had school and I had to work in the morning. Our waiter was very nice, very eager to help us and get what we needed. However, he was working his tail off. We had to wait while he served others, which is understandable but over 3 hours is way too long. If you could somehow scale back the time to about 2.5 hours that would be much better. The time is the major factor that keeps us from coming back more often. But, with that being said, I can't wait for my next visit!
    The menu prices are a little higher than they should be.
    On 30 March, we took our son (and one of his friends) for his birthday dinner. Our server was Devin and he went above and beyond to make sure our dinner was amazing. He explained everything he was doing while preparing our fondue, sometimes twice because my son's friend was a newbie but Devin was super patient. We had plenty of drink refills but he was very attentive. We had made reservations earlier in the evening so it wasn't too busy. I know people complain about the price of the cook your own food idea, but the experience is well worth it. Wonderful evening overall, I have visited many Melting Pot restaurants and this was a wonderful experience. Thank you again Devin and Melting Pot for another memorable birthday!
    My experience was ideal. The night went very smoothly and we were served in a timely manner. The wait staff was very polite and made the experience more enjoyable. The manager and a few other staff memebers also visited our table during the night. This made us feel very welcomed and valued as customers. Our overall experience was phenomenal.