The Melting Pot Louisville, KY Contact Reviews

The Melting Pot Louisville, KY

2045 S Hurstbourne Pkwy
Louisville, KY 40220
(502) 491-4762

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The Melting Pot in Louisville, KY
What are people talking about?
     
    92%
    125 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1490211986473
    2067993392
    We had a terrible server. She admitted she was new, but it was also very apparent she was trying to handle more tables than she should have been. We sat and waited and waited on her several times. She did not give any of the normal, cheerful "welcome to the fondue experience" intro we've always gotten in the past. She had very little personality and seemed disheveled during most of the night. It tended to take away from our normal, very positive, happy & relaxing experience at The Melting Pot. This was a night of celebration for my family and The Melting Pot is one of our favorite places. it was a bit disappointing to not have the service up to it's normal high caliber. The food was wonderful, though!
    1490109464137
    2067041362
    I was disappointed that plain cheesecake was taken off the dessert options of what came for dipping. Also, I was disappointed that there is now an up charge for things that used to be free.
    1489974151567
    2065878446
    Cody was very knowledgeable and made our first dining experience at the melting pot wonderful
    1489961523667
    2065767276
    The food was very good
    1489961423307
    2065749006
    Cody was great! Made the night very enjoyable.
    1489939303480
    2065577224
    As I've already mentioned, we miss the Wisconsin Trio cheese fondue. Other than that our evening was nice. The food was good, the service was good, and the drinks were fantastic. The manager did not come by but he walked by several times although he didn't acknowledge us which was fine.
    1489886646287
    2065159542
    Service was a little slow but Eric was very busy . He was friendly & helpful. Food tastes well however the meat was frozen & cook times were a lot longer than quoted . Chicken was still raw after 5 minutes & a new plate had to be gotten . Other than that I'm satisfied. I'm a repeat costumer & will be back ! Never seen it this busy here before so that speaks volume to the new ownership . Thank you for a great anniversary dinner. !
    1489880277173
    2065111501
    Great experience just took a little time before refills of entree would come out. It was ok for us but we would have finished faster and turned the table over quicker.
    1489787285780
    2064358013
    The owner stopped by he was very nice. The young lady who served was also wonderful. I do not remember her name :(.
    1489714831107
    2063738961
    Kathryn was amazing and was on top of everything. Made sure we were well taken care of.