The Melting Pot Louisville, KY Contact Reviews

The Melting Pot Louisville, KY

2045 S Hurstbourne Pkwy
Louisville, KY 40220
(502) 491-4762

The Melting Pot in Louisville, KY
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    The seat benches were uncomfortable. All persons in my party agreed on this. From ten to fifty years old. But on a positive note our server Heather was outstanding!! She was always spot on. Explained everything to the newbie in our group. Was Interesting to talk to. We had a birthday in our group. I had brought a cake. She volunteered to assist in storing then serving our cake which was a great help. Heathers demeanor makes us want to visit every night.
    Our oldest daughter was celebrating her 25th birthday and when asked where she wanted to go for dinner, there was no hesitation. She immediately said, "The Melting Pot!". Only one of the guests in our party was a first timer and she was pleasantly surprised and amazed with the dinner/evening. We will definitely be back again, and not just for dinner. We want to try some of the dessert and wine pairings.
    The experience here was amazing. The service was fast and friendly.
    The experience was very good. The service was excellent. Server was respectful, detailed in his instructions and had some humor which we enjoyed.
    Christian was great and even brought us extra strawberries and bananas three times
    The only change I could see for the better is finding a way to dip my steak in bourbon bacon cheese!
    Molly was really great and attentive. Plus it was really nice to have the Cody come check on how our meal was going. They really know customer service!
    Our waiter was awful. He spilled food without cleaning it up, did not bring enough dippers for our cheese and did not check to see if we had enough. Also, 3 of the 4 of us spent most of the meal waiting for drink refills. Our bread plates and other used dishes were simply never removed and became difficult to eat around.
    Grant was amazing, he explained everything in detail and answered all our questions. He check with us frequently to make sure we were ok and did not needed anything,. The timing between the meals were just right. The assistant Manger also came by to make sure we had everything we needed. Overall this was a great experience. Thank you!
    Ben was our server, and he was incredible. He explained exactly how all of the fondue works and what to expect with every portion. He figured out what we like and matched our taste buds perfectly to the menu items he recommended. He really is good at his job. Next time we come, we will ask for Ben if he is working. We didn't see the manager or owner, but we didn't feel as though we needed to--we were in good hands. Thanks, for an awesome experience. We're definitely sure to return to this particular store on Hurstbourne lane. Whoever owns it (it's a locally owned store) is doing a fantastic job.