The Melting Pot Louisville, KY Contact Reviews

The Melting Pot Louisville, KY

2045 S Hurstbourne Pkwy
Louisville, KY 40220
(502) 491-4762

The Melting Pot in Louisville, KY
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    We had a terrible server. She admitted she was new, but it was also very apparent she was trying to handle more tables than she should have been. We sat and waited and waited on her several times. She did not give any of the normal, cheerful "welcome to the fondue experience" intro we've always gotten in the past. She had very little personality and seemed disheveled during most of the night. It tended to take away from our normal, very positive, happy & relaxing experience at The Melting Pot. This was a night of celebration for my family and The Melting Pot is one of our favorite places. it was a bit disappointing to not have the service up to it's normal high caliber. The food was wonderful, though!
    I was disappointed that plain cheesecake was taken off the dessert options of what came for dipping. Also, I was disappointed that there is now an up charge for things that used to be free.
    Cody was very knowledgeable and made our first dining experience at the melting pot wonderful
    The food was very good
    Cody was great! Made the night very enjoyable.
    As I've already mentioned, we miss the Wisconsin Trio cheese fondue. Other than that our evening was nice. The food was good, the service was good, and the drinks were fantastic. The manager did not come by but he walked by several times although he didn't acknowledge us which was fine.
    Service was a little slow but Eric was very busy . He was friendly & helpful. Food tastes well however the meat was frozen & cook times were a lot longer than quoted . Chicken was still raw after 5 minutes & a new plate had to be gotten . Other than that I'm satisfied. I'm a repeat costumer & will be back ! Never seen it this busy here before so that speaks volume to the new ownership . Thank you for a great anniversary dinner. !
    Great experience just took a little time before refills of entree would come out. It was ok for us but we would have finished faster and turned the table over quicker.
    The owner stopped by he was very nice. The young lady who served was also wonderful. I do not remember her name :(.
    Kathryn was amazing and was on top of everything. Made sure we were well taken care of.