The Melting Pot Schaumburg Contact Reviews

The Melting Pot Schaumburg

255 W Golf Rd
Schaumburg, IL 60195
(847) 843-8970

The Melting Pot in Schaumburg, IL
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    1410 review(s)
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    They were great. Nathan rocks!
    Everyone was great, we never went a moment needing or wanting something without it already being brought to us without asking. Everyone was very friendly and pleasant.
    When we entered at noon, the doors were unlocked but no lights were on. Another family was waiting as well. A third family arrived. Then a hostess arrived and asked if we had been helped. We all said no. After being seated, we waited quite some time for a server. When Steven came, we wanted to order our food along with our beverages but he left before we had a chance to say anything. He was rather unfriendly and quiet, which is odd for the Melting Pot (we are longtime customers). Another wait to order and then even longer before we actually were able to eat...he poured the beer into the pot and left. He didn't bring the entire tray, just the beer. Eventually the beer began smoking and smelling awful. He came out with the tray (including stale food and additional beer as previously described). We had a new server for the chocolate course, Amy according to our receipt, but then Steven brought the check so I'm not really sure. She was very friendly! We enjoyed her. We will definitely continue coming to the Melting Pot because we love the food and understand that this type of experience is rare. Generally, we have fantastic service/food quality, etc.
    Very good
    It was a great night. Delicious food and wonderful staff.
    Timothy was very good. Perfect timing for each course and drink orders. Very friendly and upbeat.
    We had a spider run across the table. We especially liked the salad and desert. We want to come again.
    Everything was excellent
    the staff was very polite. everyone was kind and smiling. our waitress explained everything very well and made our choosing for food very easy. the manager was kind enough to stop by our table multiply times and talk to us for a bit. overall everyone was awesome and made our experience enjoyable:
    The staff was always on top of things from greeating to serving. Everyone seems happy to be doing their job and fulfilling the customers every wish. The server explained everything very well. Any questions I had were never lefthought unanswered. Overall the staff was excellent and made my experience very enjoyable .