The Melting Pot Naperville Contact Reviews

The Melting Pot Naperville

4931 S Route 59 Ste 101
Naperville, IL 60564
(630) 717-8301

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The Melting Pot in Naperville, IL
What are people talking about?
     
    88%
    118 review(s)
    5 star reviews
    4 star reviews
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    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1515966414010
    437428206
    I found the pricing a bit prohibitive. I did not order alcohol, a salad or chocolate course, and still managed to spend almost $50. Scary to think what a 4 course meal for 2 would be.
    1515114850707
    435771672
    I pointed out what I thought needed a bit more for the price points you're at in the previous window. Service is excellent, management is excellent, the product is amazing it just seems there's smaller portions now and less offerings with the cheese. Other than that, don't change a thing.
    1515090286267
    435700728
    Lower price. Higher staff that isn't so young. Make sure they understand how to provide good service. Accommodate paying customer if you choose to keep ridiculous pricing. Not offering cheese fondue simply because you want someone to buy multi course meal when restaurant is otherwise empty isn't good business.
    1513568827010
    432368900
    We had a very good time and the food, drinks and atmosphere were great. Unfortunately it is pricey and we can’t afford to go back as much as we would like too. I do recommend going tho as it is a uniquely different experience in dining.
    1513557014970
    432243783
    Daniel was very friendly and outgoing. Despite a slight hiccup with the cheese taking a moment longer to melt that anticipated, he stayed cheerful and engaging and made for an enjoyable experience. Very glad he was sour server tonight.
    1513424925420
    431874769
    The manager greeted us and was a warm person too. She is very friendly and let us know Diana will be our server. Excellent customer service by all.
    1512789560430
    430618353
    I don't think it was the fault of any of the staff. They were all friendly and helpfuk. I just think this type of meal format is not for me.
    1512705308907
    430444536
    Dan did a great job recommending wine based on our taste preference as well as making excellent dish recommendations.
    1512489265787
    429481002
    Our server Dan was great he explained everything to us. He had a great recommendation since the fiesta cheese was odd the menu. I really hope you bring back the fiesta cheese it was our favorite.
    1512439982490
    428757914
    Jackie and the famale manager working that night were excellent and accommodating my allergy needs.