The Melting Pot Downer's Grove Contact Reviews

The Melting Pot Downer's Grove

1205 Butterfield Rd Ste A
Downers Grove, IL 60515
(630) 737-0810

Map
The Melting Pot in Downers Grove, IL
What are people talking about?
     
    93%
    190 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1524355528510
    463536089
    Kourtney was very good and knew the answer to all of our questions. She knew we were celebrating 3 birthdays and brought each a dessert for their birthday! It was very nice and thoughtful! She was very great and did a great job throughout the whole night! Great job Kourtney!!
    1524355400777
    463535759
    Kartney was exceptional! She went above and beyond to meet all requests and was so friendly!
    1523463974963
    459724192
    Kourtney was really cool and enjoyed her small talk.
    1523199017580
    458602832
    Katie did a super job recommending and explaining the menu items. Really made for a great night.
    1523067924347
    458205648
    The server was great and made sure we had everything we needed. Thanks Sandra!
    1523015936967
    457620885
    Friendly personal attention to service and details.
    1522789588760
    456637937
    Kourtney was awesome!
    1522711562537
    455824191
    We had one vegetarian in our party who needed their own pot, despite there only being 4 of us in the party. I explained my situation to a manager before making a reservation and he said it would not be a problem - especially if we reserved the space in advance with that knowledge and it was on a slower night - recommending Monday through Thursday. We made this reservation and reiterated the arrangement requirements on that call, also asking for a rose for our vegetarians birthday. When we arrived, we were shown to a table with only one pot, so we had to be moved. This seemed to upset our hostess but no one else - and even the host helped figure out the best situation. But forgot the rose and seemed again a little upset by our party (which included a ten and twelve year old - who did not notice.. they were very happy with everything!). Maybe there may be something else you could do to accommodate small parties who have mixed diets? I don't know. it might be a lot of work.. We really love the place.
    1521938047790
    449913243
    Server was very helpful and answered all questions and gave suggestions.
    1521515084007
    448492772
    Our server Kourtney was very friendly and an excellent server. She answered all of our questions and was very knowledgeable about the menu.