The Melting Pot Downer's Grove Contact Reviews

The Melting Pot Downer's Grove

1205 Butterfield Rd Ste A
Downers Grove, IL 60515
(630) 737-0810

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The Melting Pot in Downers Grove, IL
What are people talking about?
     
    92%
    370 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1519441336397
    444032969
    I think the only thing that could’ve been better was the pace. Although it wasn’t a hassle we just could’ve used a bit more time being out first time. Other that that there was no complaints at all. We definitely would return to the melting pot again, and recommend to friends.
    1519441267220
    444035110
    Our waiter was incredible. He was very humorous and easy to understand. His love for his job is very evitible. The general manager is very nice as well. He was appropriately concerned with our well being and the feelings we had towards the food. The night was very exceptional overall.
    1519439910233
    444033519
    Mickelle was a great server! She was very attentive, and friendly. She encouraged our selections. All of the other staff who visited our table were friendly and helpful too!
    1519437549937
    444028389
    I thought everything was really good. Maybe add more dippings for the cheese and chocolate.
    1519436891107
    444029144
    I would like more of a variety of dippers. I also would’ve like a little more variety of salads as well.
    1519133425890
    443446103
    No everything was quite fine. The only thing I wish, is that u could put more then one pot on a table. I know it isn't designed that way but it's a little frustrating when mostly everyone at the table orders seafood and shellfish and we have to wait to cook it because one member of the party has an allergy. Again it's not your fault but it would be helpful. That's all. Otherwise Its a bit expensive but I like this place..would come back
    1518218664373
    442020360
    Our server, Marwan (I apologize if that's not the correct spelling, I don't have the receipt!) was perfect. Great guy, funny, and helpful. Loved our experience.
    1517714742430
    441212469
    Very slow service. Waiting long to order food and to get any refills. Waited a while to get refills on food as well. Our entire time in the restaurant was over 3 1/2 hours
    1517708540267
    441207481
    Our waitress was wonderful! Since it was our first time, we had more than a few questions, and she was able to give lots of helpful suggestions. I would be the first to say partner is picky with his food preferences, and since we were sharing we had a hard time deciding. With her help it was all hassle free! It made for a perfect anniversary dinner.
    1517453987687
    440687834
    I will try and make this quick! First of all Katie was FANTASTIC!! As a former server and bartender I can appreciate great service. Not only was she kind and attentive, but she went above and beyond to make sure we had a great birthday dinner! I cannot tell you how refreshing it was to have a great and knowledgeable server. She had answers to all our silly questions and was patient when we were indecisive. We probably eat out once or twice a week and haven’t had this good of service in I don’t know how long. I hope Katie is appreciated at this establishment, and in my experience in this industry you either have ‘IT’ or you don’t. Meaning you have it all (knowledge, kindness, patience, personality, attentiveness etc) Well she’s got it all!! One of my biggest pet peeves is when servers do not clear the table of dirty dishes/ glasses during your visit or are not attentive enough to see that my glass is half empty. She was so quick to clear anything in our way as well as filling our glasses when low! We will definitely be dining here again! Oh and last but not least- the food was amazing! 2 hrs later and we are still full! Thank you thank you, great night!