The Melting Pot Pensacola Contact Reviews

The Melting Pot Pensacola

418 E Gregory St Ste 500
Pensacola, FL 32501
(850) 438-4030

The Melting Pot in Pensacola, FL
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Our waitress Dusty was awesome.
    Richard was awesome! Very engaging, knowledgeable and fun! We are very glad he was our waiter.
    Richard and the manager on duty and another one of the waitress's were extremely attentive to our needs and gave us the perfect balance of space between food to where the wait staff wasn't all over us nor were they non-existent; it was at a perfect balance for my wife and I. Never had an empty drink and Richard gave us great suggestions that we took him up on. Overall a complete 180 degree difference from our visit in 2015 and we are sure to be back soon!
    Please check and rotate the entrees for freshness and to prevent food poisoning from occurring.
    Barbara is outstanding - very knowledgeable explaining options and items and very attentive. We were celebrating my granddaughter's 16th birthday and she made it very special.
    Luckily we had the coolest guy named Skyler Lucy tonight as our server. He has a great personality and sense of humor. We hope to get him again as our server next time soon! The meal felt comfortable with him and he explained everything so well. He took extra time to come back and make sure that our food was perfect. He honestly made the experience great for us!
    Renata, our server, was phenomenal. She made sure we had the best time once we were seated. I cannot emphasize enough how wonderful she was. But when we first arrived at the restaurant, we came early so we could have a drink before our meal. We went to sit at the bar and were never acknowledged. We sat there for about 20 minutes without being approached by the bartender who saw us sit down. We knew what we wanted to order, there were 3 bartenders behind the bar, but we were still never acknowledged. We almost decided to leave, disgusted with our first impression of the restaurant ever, but I am glad we stayed. Once Renata got to our table, we had a grand time.
    It was our first time visiting a melting pot. I felt like the server was not really interested in explaining and taking about the menu and process. I listened to the other servers and they were much more helpful and they talked with the customers and explained things. The cheese fondue was not my favorite, the salad was very good, the entree was good (maybe a tad over seasoned)...The chocolate was very good. I also wasn't a fan of the fact that since there was only one pot, we had to order the same cheese, cooking method, and same chocolate. For the price you pay for the dining experience, I feel like you should be able to order what type of cheese etc you want to order and the other person in your party should be able to order what type the would like.
    As our first every experience with The melting pot we did not know what to expect. However the meal met or exceeded our dinning expectations. The only thing that could be improved would be the table size for two people. Luckily our server placed two portions on one plate that made it possible to enjoy the meal, had it been on two separate plates we would have been fighting for room. please take a look at how to improve this, even a small increase of 3-4 inches over all may have made a big difference.
    Our server, Madison was very pleasant and patient. We had a child that asked many frivolous questions and she was fun and funny about all of her answers. Also, at the end of the night there was a minor problem with the receipt, and she was very helpful with my snooty self, and fixed it without hesitation. The manager came to the table once during the night to grab plates, he seemed nice. Very good all in all.