The Melting Pot Pensacola Contact Reviews

The Melting Pot Pensacola

418 E Gregory St Ste 500
Pensacola, FL 32501
(850) 438-4030

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The Melting Pot in Pensacola, FL
What are people talking about?
     
    85%
    51 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1486164185370
    2033368455
    Luckily we had the coolest guy named Skyler Lucy tonight as our server. He has a great personality and sense of humor. We hope to get him again as our server next time soon! The meal felt comfortable with him and he explained everything so well. He took extra time to come back and make sure that our food was perfect. He honestly made the experience great for us!
    1484511431153
    2019831471
    Renata, our server, was phenomenal. She made sure we had the best time once we were seated. I cannot emphasize enough how wonderful she was. But when we first arrived at the restaurant, we came early so we could have a drink before our meal. We went to sit at the bar and were never acknowledged. We sat there for about 20 minutes without being approached by the bartender who saw us sit down. We knew what we wanted to order, there were 3 bartenders behind the bar, but we were still never acknowledged. We almost decided to leave, disgusted with our first impression of the restaurant ever, but I am glad we stayed. Once Renata got to our table, we had a grand time.
    1483988275627
    2015462560
    It was our first time visiting a melting pot. I felt like the server was not really interested in explaining and taking about the menu and process. I listened to the other servers and they were much more helpful and they talked with the customers and explained things. The cheese fondue was not my favorite, the salad was very good, the entree was good (maybe a tad over seasoned)...The chocolate was very good. I also wasn't a fan of the fact that since there was only one pot, we had to order the same cheese, cooking method, and same chocolate. For the price you pay for the dining experience, I feel like you should be able to order what type of cheese etc you want to order and the other person in your party should be able to order what type the would like.
    1483396644360
    2010347653
    As our first every experience with The melting pot we did not know what to expect. However the meal met or exceeded our dinning expectations. The only thing that could be improved would be the table size for two people. Luckily our server placed two portions on one plate that made it possible to enjoy the meal, had it been on two separate plates we would have been fighting for room. please take a look at how to improve this, even a small increase of 3-4 inches over all may have made a big difference.
    1482987182997
    2006903628
    Our server, Madison was very pleasant and patient. We had a child that asked many frivolous questions and she was fun and funny about all of her answers. Also, at the end of the night there was a minor problem with the receipt, and she was very helpful with my snooty self, and fixed it without hesitation. The manager came to the table once during the night to grab plates, he seemed nice. Very good all in all.
    1482696589203
    2004498873
    Very good. All of it was good of course the chocolate was great
    1482553617763
    2003590070
    You can start with having your servers greet customers. Servers should frequent tables more often. Serve fresh fruit, escpecially when that's how it's described on the menu. Serve better dessert items. Even the chocolate can't mask the low quality of treats served.
    1482245555040
    2000612127
    Renata was absolutely a wonderful element of the night. She built rapport with my husband and I and made us feel very special. She was on point with timing, explanations of food, and recommendations. We felt like royalty with her service expertise. Please, please let her know she is the reason my hubby's birthday was so incredible!
    1482006724873
    1998447848
    Thanks to Leah for being so patient with us as we had never been before and she had to walk us through step by step!!!!!!!
    1481912164310
    1997620788
    Our server was excellent. Very professional and genuinely nice. The manager came by on a couple of occasions to check on us as well. We also had a photo taken which the manager took and wanted to make sure that we did not miss out on the opportunity.