The Melting Pot Palm Beach Gardens Contact Reviews

The Melting Pot Palm Beach Gardens

11811 US Highway 1
North Palm Beach, FL 33408
(561) 624-0020

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The Melting Pot in North Palm Beach, FL
What are people talking about?
     
    84%
    207 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1487812903827
    2047061201
    I sat at the bar. Stephanie went over and beyond to make my experience extra special. She spoke professionally and explained every single step of the process. She was friendly and engaged me in interesting conversation. The manager, Jason, checked to see how my meal was and was also very friendly and genuinely cared how my experience was. One of the best night out I've had! This place is at the top of my list of recommendations for palm beach!
    1487722826870
    2046280311
    Steph was our server , very friendly and knowledgeable ! Manager Deb kept a close eye on all details ! Will ask for Steph on our next visit !
    1487655783800
    2045753940
    Tiki is one of my absolute favorite servers. Whenever my fiancé and I go, we request her because she seems down to earth and cordial anytime. She is very punctual with serving food and she makes us feel important and well, thought of. I would recommend her to anyone going to this location and I will be going back as much as I can, especially with Tiki there!
    1487091041890
    2040935690
    Ambiance was wonderful. Food was amazing! I would not change a thing. I wish there was a Melting Pot closer to me In Marin County or Saint Lucie County.
    1486749596817
    2038175699
    Debbie manager at PBG made the night extra special for my future Son in law and daughter when he proposed. She went over and above for us on a hrs noticed .. our waiter was pleasant and fun as well
    1486133423950
    2033047153
    I have been to many Melting Pot locations, over 25 times in the last 6 years and was very excited to bring my boyfriend for the first time. The "experience" and process of the courses was not explained to him at all, even after asking the server to explain since I did a poor job trying to tell him what to expect. She was nice but did not provide even half of the level of service I expect and am used to receiving. The transition of courses was very slow. Our meal lasted 2.5 hours. I know its usually close to 2 hours for the 4-course experience but that extra .5 hour was unnecessary. Our dirty oil and plates sat in front of us for 10 minutes after finishing our meal, which smelled horrible as the particles in the oil started to burn. A busboy walked past us singing a rap song while cleaning the table behind us instead of taking away our plates and oil and I had to stop another server to please take our oil away. I was surprised our server even gave us a survey card knowing that I have eaten at the melting pot many times. I would rate overall experience a 5/10 and thats only that high because the oof was good. It'll be a tough sell getting my boyfriend back to a Melting Pot and I would not return to this location.
    1485977856037
    2031838142
    Debbie - manager was exceptionally friendly. Enjoyed great conversation! Sherrie - bar manager/server was excellent at providing food and beverage service! Also enjoyed conversationwith her.
    1485923318507
    2031428271
    Sherri and Deb were great
    1485724273747
    2029719246
    To be completely honest, I feel there is not one thing I would change about the dining experience at the Melting Pot. Everything from the staff to the food adds to the ambience of the already classy setting. If I had to give one suggestion, I would say adding crab legs to the menu would be wonderful! I thoroughly enjoy seafood with crab being my - as well as many others' - favorite type!
    1485661148963
    2029237563
    Steph was an amazing waitress/fondue expert. She was extremely personable and had remembered myself and my husband from previous visits. She was warm, inviting, and highly entertaining. She was always checking up on us and make sure our drinks were always topped off. My husband and I love coming to the melting pot for special occasions and now we'll be coming back for more frequent date nights THANKS!!