The Melting Pot Miami Contact Reviews

The Melting Pot Miami

11520 Sunset Dr
Miami, FL 33173
(305) 279-8816

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The Melting Pot in Miami, FL
What are people talking about?
     
    83%
    163 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1503184519700
    412563976
    Ask anybody who knows me and they'll tell you I am one of those annoying customers who ALWAYS has a problem and beyond complicated order when I got out. Yet time and time again, my visits to Melting Pot (especially this one on Sunset drive here in Miami) are met with a level of professionalism and finés that always blows away my expectations. This last time in particular has beyond taken the cake and solidified The Melting Pot as my all time favorite restaurant and overall dining experience. Starting with our waitress Caprice. She was WONDERFUL. Let me say that again to make sure it stays firmly planted in your mind, WONDERFUL. Not once did we have to ask for a refill or a correction to anything that we ordered. She was prompt and courteous and very friendly while still knowing when to give us our space and let us enjoy our amazing meal. She listened to all my preferences for our meal and executed every one. EVERY SINGLE ONE. Which has to be a first in my book. She even listen to my insistence about and item I adored on the menu and made sure to tell her manager who made sure to pass by the table and ask us how our night was going. Now clearly when you do your selection process and training procedures for your staff and managers, no expense is spared and you make sure to get only the best of the best. Which is exactly the caliber of gentleman who came to our table last night as the manager on duty Calvin. He spoke with us about our previous experiences at the restaurant and mentioned that Caprice had brought to his attention my favorite items on the menu and he spoke with us in detail and made sure to get me a little extra to enjoy with my meal. Calvin was a delight and clearly a perfect representation of the class and exemplary service one can always expect from your dining establishment. We will continue to be pleased patrons of your restaurant not only for the amazing food but for the spectacular service!!
    1502808692223
    412084971
    We had a great time. I suggest to improve your wine selection and get rid of wines without a cork.
    1502505598073
    411806501
    Joseph was very well mannered and knowleagble of all the food brought to the table. He introduced us to a lot of spices and all the ingredients that were used. Very quick and efficient with service. Thank you so much for our dinner. Very positive attitude.
    1 week ago
    1502158994290
    411278722
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=206256236&_accessType=4&type=4
    1501783889637
    410881839
    All staff were great!!!!!!!!!
    1501537385907
    410551550
    Mejor, imposible, son los mejores
    1501508300010
    410474645
    My wife and I had a phenomenal evening
    1501169979083
    410088566
    Well, it was my sons birthday and he chose to go to the melting pot. When my mother made the reservation she told them there was a birthday that night. When I arrived I told the hostess that I was here for my sons birthday dinner. When the dessert came to our table, no birthday anything! My mother asked me if I reminded the waiter about it, I said no, I figured the hostess would tell the waiter, I was wrong. We just sang to him but I was a bit upset that they didn't do anything for him. In the past it was as simple as I plate with a Happy Birthday in chocolate writing. Over all he was happy and that's all that matters.
    1500241777730
    409096085
    The server we had was great. Whenever I asked for something, it was brought to me straight away in only a few minutes. Best service that I've had at a restaurant in awhile. The whole experience was good, great food, nice and quiet atmosphere, and a very polite server.
    1500241021650
    409093102
    Stop escalating the prices! Now it's very hard for us to go as often as we used to.