The Melting Pot Jacksonville Contact Reviews

The Melting Pot Jacksonville

7860 Gate Pkwy Ste 101
Jacksonville, FL 32256
(904) 642-4900

The Melting Pot in Jacksonville, FL
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    429 review(s)
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Haley was great. She was very knowledgeable as well as extremely outgoing. The manager was very professional and polite.
    My friend was getting married today. I had the pleasure of calling and speaking with Drew. He was beyond amazing! He helped me coordinate having a bottle of wine waiting for the couple, along with a gift card to be paid prior to them receiving the bill, and a special plate for dessert with "congratulations" and choc covered strawberries decorated as a bride and groom to be presented upon completion of their meal tonight. He was ever-so-courteous, helpful and patient (as it was difficult to make up my mind--there were so many amazing options). He ensured me that he would brief the oncoming staff member at 4 p.m. so that nothing fell through the cracks. In addition, I was having flowers delivered and he entered detailed notes so that the flowers would also be waiting at the table. He is clearly an asset to the restaurant. Please relay to him my sincerest appreciation for a job exceptionally well done!
    T'yana!!! She was exceptional!! Answered all of our questions in detail and was very helpful in our first experience here! I'd request her again!!
    Overall we were so satisfied we are already raving about and recommending The Melting Pot to friends and family. We plan on returning, even though the experience is pricey, with friends. Victoria, our server, was helpful, engaging, knowledgeable and attentive. Given that this was a romantic anniversary celebration for us, we were desirous of savoring the moment, the meal and the memory. In Victoria's winsome zeal to serve, we could have used a bit slower pace and longer pauses between courses. But this by no means diminished our enjoyment. The decor, the hidden aspects of our booth and the general impression of the wine rack display upon entry all speak of an upscale dining experience. The atmosphere does nothing but all a calming richness and thoughtful, elegant comfort to the dining experience. It pleasantly engages all of the senses.
    Removing the long bench seating would improve access by everyone to the tables. Three people had to get up if the last person needed to get out for any reason. Please consider if you have a major remodel of your facilities.
    Haley was an awesome server. I usually go to the melting pot in Orlando, which I was shocked to hear she transferred from. She was very knowledgeable about the difference between to two stores. The chocolate she recommend to try was excellent. We will be back. We had a wonderful time!
    Mike is the best server we've had hands down. He is friendly, timely and always keeps us entertained. We request him every time!
    5 days ago
    Mike W was a phenomenal waiter, he described the experience, food, and drinks perfectly, and made the dining experience very welcoming, fun, and helped us pick the most delicious food! We will definitely be returning to JAX Melting Pot to see Mike again!