The Melting Pot Destin Contact Reviews

The Melting Pot Destin

11394 US Highway 98 W
Destin, FL 32550
(850) 269-2227

Map
The Melting Pot in Destin, FL
What are people talking about?
     
    91%
    252 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1519439837427
    444033735
    Our waiter Jacob, really brought the whole experience together. Since it was our first time here, I did find the menu a tad hard to follow. Jacob explained everything, gave us his recommendations on what pairs best with what and gave us great tips on how to best enjoy the meal. He was always there right when things needed to be taken care of but never hovered, creating an absolute perfect experience that I don't think we would have had if left to our own inexperienced decisions.
    1519138508453
    443458296
    Ryan, our server, was professional, courteous and very attentive but not intrusive. The owners dropped by to check on us and were very welcoming. My wife and I had eaten at the restaurant about a year ago and found the same friendliness, service and consistency from the owners and staff. We will definitely visit again!
    1519138500787
    443457093
    Staff was friendly and perfect
    1519053382850
    443312089
    Myself along with my family typically visit a Melting Pot restaurant an average of 2-4 times per year and have always had excellent experiences. On our Feb. 13 we brought along family friends who had never been to a Melting Pot and was very excited about it since we had been talking about how great the food and service is, unfortunately on this visit that was not the case. 1. Waited forever to have our oder taken, although the waitress passed back by our table multiple times. When we would ask her to take our order she would mumble something we could not understand and walk off only to come back by 5-10 minutes later. 2. When the cheese course was brought out the waitress brought the wrong cheese which delayed starting our meal even much longer. 3. When the main course came the waitress stated she would be right back with the dipping spoon, since she had not brought it with the meal. Since we had 3 children, ages 5 - 8, at the table we asked if she could bring it back ASAP as we would need it. After waiting ~5-7 minutes and no spoon we stopped the hostess as she was walking by and asked to speak to a manager. Well, the manager never showed up and one of our party had to go hunt down the waitress to get the rescue spoon delivered to our table. 4. At one point when the waitress did come by our table we asked for several drink refills to which she stated she would be right back with that. Unfortunately it was the same issue as with the dipping spoon. When the drinks never came back we again asked the hostess to have the manager come by so we could speak to them but they never showed up. So again, we had to hunt down the waitress to bring our drinks as by this time all 3 kids had run out of drink. 5. We actually paid extra to have the double servings of chocolate for the desert. When the pots came out not only was there not double portions of chocolate but it was actually less than what we would normally get with just a single order. 6. On top of this there was an automatic 20% tip that was added to our bill which we had to pay for extremely poor service. As stated above, we visit various Melting Pot restaurants, including Destin, across the gulf coast states and have always had exceptional service and although the food was very good as always, due to service and lack of correct amounts of food, this visit was a waste of our time and money. Including a hugh disappointment for our friends who was visiting a Melting Pot for the very first time.
    1518825265370
    443025618
    Our waitress Bethany was very quick on her feet. Each time we were done with a course she would have another one coming making sure we weren’t sitting around waiting. She held conversations with us but wasn’t too chatty.
    1518754523367
    442905561
    Erin was really friendly, funny and provided an excellent level of service. At the end of the night, I was asking her about the structure of the Melting Pot (I was curious, I used to work in food service) and we were surprised to find out that she had 5 other tables. With the amount of attention she gave us, we never would have guessed she was so busy! She did a really great job.
    1518754325977
    442905046
    Everything I listed in the previous page covers this area as well. Zzzzzzzzzzzzzzzzzzzzzzzzzz
    1 week ago
    1518729660323
    442857698
    https://www.inmoment.com/api/servlet/PublicCommentServlet?id=229657492&_accessType=4&type=4
    1518626053333
    442615627
    Jorden our server was awesome! He explained everything, answered questions and did not rush us
    1518405911180
    442261405
    Beth our server was amazing! She was patient with us and made our experiance the best it could be. There were some roudy and vulgar people next to us swearing, server and manager took care of it. Classy place this is. Thank you