The Melting Pot Wilmington, DE Contact Reviews

The Melting Pot Wilmington, DE

1601 Concord Pike Ste 43-47
Independence Mall
Wilmington, DE 19803
(302) 652-6358

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The Melting Pot in Wilmington, DE
What are people talking about?
     
    90%
    174 review(s)
    5 star reviews
    4 star reviews
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    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1508793252237
    419950034
    Nothing needs improved. I still love my fav dishes. Coupons. Special nights out and good deals on food.
    1507851066067
    418833626
    Staff was extremely friendly and helpful. Manager stopped by to make sure our dinner was going well and directed us to him if anything wasn't satisfactory. Jamie Lynn was our server and was great. Somehow they knew it was the our anniversary without us telling them. How amazing is that!
    1506990250753
    417744205
    Anthony our waiter was very personable and gave excellent recommendations. Which can make or break your experience!!
    1506629168367
    417223573
    We had previously made reservations for our visit as it was a special occasion and we were a larger party. Though we were early for our reservation, we were seated immediately. Our table was personalized with our requested add-ons (flowers and chocolate covered strawberries) as well as a birthday card that was personally signed by The Melting Pot staff. Our waitress, Jess, was top notch. She explained everything very well and consistently brought us drink refills so that we were never empty. Everyone who brought us courses and cleared our table did so promptly as we finished each course and they were all very polite and personable. Each course had an adequate amount of time to rest before the next one was delivered. We were constantly reminded of the hot plates and hot pockets in the fondue as to not cause injury (we had children at the table). The food tasted great and the portions were perfect. Though the meal is generally expensive, it is a fantastic restaurant and an all around pleasant experience. We were made to feel like a priority by all of the staff we encountered. We will definitely be returning.
    1506379509590
    416938790
    We sat in the back area of this restaurant and it was overly hot. The air conditioning was not working well in the restaurant overall, and our area was near unbearable with the fondue heat and sitting for near 3 hours. Our server was very patient and attentive but then we did not see him after the conclusion of the entrée course. Not sure what happened there. I suspect there are ways to make this meal process More efficient then you wouldn't have to charge so much for the experience.
    1506204883473
    416622316
    Our waiter Alec was great. Made us laugh and we had casual conversation. He was also able to put support to the foods we ordered as them tasting amazing. Explained the cooking processes clearly so even us non cooks could understand. The manager was pleasant.
    1505976911607
    416378892
    Big thanks to Chuck for making the night great by providing excellent service!
    1504657209963
    414306450
    Food was amazing! I took my mom for her birthday and she was thrilled. I am officially her favorite daughter. I asked her to post it on Facebook, but we decided it would make my sister mad. Lol.
    1504363433717
    413981107
    Chuck crushed it! He even brought out happy birthday dessert plates for me and my sister who are celebrating in the coming weeks!
    1504055543803
    413536995
    Laura was an exceptional waitress this evening! We have dined here several times in the past but her service and friendliness went above and beyond what I typically expect when dining out. She took a personal interest in the reasons we were dining out, had a great conversation with us, and even left a personalized message with our dessert.