The Melting Pot Thousand Oaks Contact Reviews

The Melting Pot Thousand Oaks

3685 E Thousand Oaks Blvd
Thousand Oaks, CA 91362
(805) 370-8802

The Melting Pot in Thousand Oaks, CA
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    I was in a party of 6 for a birthday. We did have a bit of a wait before being seated but the restaurant was busy and the wait was not too long. One thing that was a little uncomfortable was the seating. We were placed in a booth so it was very tight and extremely hot due to the close proximity of the burners and bodies. For a group that size it would've been nice to be at a table where we had more room to spread out and had some elbow room. I'm sure the heat wouldn't have been bad if at a table. Also for a group of 6, we had two burners/pots at our booth. An additional one would've been better and having a table set up probably would've allowed for that. Overall it was a fun night.
    Melting pot is always our favorite date restaurant. The food has never let us down and the atmosphere is always pleasant. This time always even more exceptional than the rest, however. Our server, which was the bartender because we failed to make reservations, was even better than what we've come to expect from the typical server.
    A bit over priced.
    When ordering my wife's, she's gluten free, and given she's highly allergic, I didn't realize I Was going to have to wait to cook my food until after hers was done. Would be good to prepare someone ahead of time for that, maybe both parties could order gluten free at that point.
    Inform wait staff to explain menu and cooking times to diners. I was told the staff normally does take the time to explain the menu, perhaps last night was a busy/off night.
    None that i can think of! Service was great! Good was great, everything was awesome.
    A friend and I had tickets (with my three daughters), to a play in TO, and I had the last minute thought to take them all to the Melting Pot. We had been there before, but forgot that it is about a three hour experience. Our waiter, Ben was AMAZING! He did a wonderful job of describing the kids options for us, however, it would have been MUCH easier to have a kids menu. The menu was not the easiest to understand, either. I am sure that people who frequent your restaurant know how to read it, but for the novice, it was very difficult. We really relied on Ben to talk us through it. Add the super low lighting and we were toast. And no, we're not 65! Lastly, we were pretty surprised that you don't have timers at the table! We had to use our cell phones, and that was a bit annoying.
    There was nothing significant that could have been done better. Kim was fantastic as our server with a great amount of friendliness and knowledge of the menu. She worked admirably to ensure that we were having a great time and even our busser, Juan Carlos, came every time with a smile and it make our experience all the much better. The speed could have been just a tiny faster, but I have to chalk that up to me being really hungry and anxious for the delicious food. Great job!
    Kim is wonderful! We always ask if she can be our server. She is so sweet, polite, smart, just a delight. I feel like she's become our friend at this point! She's been our server probably 10+ times. Melting Pot is lucky to have Kim, it's rare to have a server as great as she is.
    Benjamin explained everything very well and made the experience fun and special for my birthday.