The Melting Pot Thousand Oaks Contact Reviews

The Melting Pot Thousand Oaks

3685 E Thousand Oaks Blvd
Thousand Oaks, CA 91362
(805) 370-8802

The Melting Pot in Thousand Oaks, CA
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    105 review(s)
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Very good staff. Very polite, nice and welcoming, knowledgeable
    It was odd to not have someone at the front awaiting our arrival. The hostess took a while to make her way to the front. It seemed as if no one was working or we mistakenly walked in. It was a Monday night, but I had the same feeling when I came with a friend a month ago. No one in front to welcome you and prove the restaurant is open and seat you.
    Speed up the service a bit..for the prices you charge, the food and experience should be exceptional!!! We sat down at 8:30....and didn't leave until 11pm....we didn't even have drinks....that's just the time it took for each course to come out the kitchen. Once the food was out the kitchen, it wasn't exceptional!!! The chocolate was cold and once we waited 15 mins to warm up...then chocolate taste and consistency wasn't right...the white chocolate was very liquid like and wouldn't stick to the dipping items.
    Great food and atmosphere. Reception and service was outstanding. Our waitress, Brianna explained how to order and made sure everything was perfect. Elena, the manager was very friendly and engaging and stopped by our table to wish my daughter a Happy Birthday. Thank you Brianna and management staff for making my daughter's night so special.
    Good every time but pricy. So thinking that it is actually not worth it for price range.
    We always enjoy Melting Pot. Although expensive for us, we feel that it is a good value for the overall experience: great ambiance, excellent food, really good service, and lots of fun! We will return for our next special occasion in the upcoming month.
    Loved the experience. Our server, Sean was very friendly and knowledgeable, and gave us some suggestions on the menu, which was quite helpful. Staff was amazing and very personable. Manager stopped by at our table numerous times to see how we were doing and asked if we needed anything. Generous portions, a little expensive but you get what you paid for. Overall, quality food and GREAT service.
    We came because we received a gift certificate. It had never been used and our server said there was no value on the card. Very concerning as the person who got it for us confirmed their credit card had been charged. We expect a refund on their card.
    The experience is fun, and the food is good, but it is very expensive. If you consider the amount of food you get for the price you pay, it is not a good deal. It is a small amount of meat for the entree and considering we cook it ourselves it is not like we are paying for it to be expertly prepared.
    Staff member( not our server )was rude when I informed him that the heating element was not working and argued that is was .Ultimately they moved us to another table !