The Melting Pot Thousand Oaks Contact Reviews

The Melting Pot Thousand Oaks

3685 E Thousand Oaks Blvd
Thousand Oaks, CA 91362
(805) 370-8802

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The Melting Pot in Thousand Oaks, CA
What are people talking about?
     
    79%
    88 review(s)
    5 star reviews
    4 star reviews
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    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1512866634990
    430733747
    Our waitress Brianna was seriously great. She had amazing energy and brought a good fun vibe to our table. She explained everything on the menu to us and even helped me find what to eat based on my medical problems! She was fast and we really enjoyed her presence & how much she knew about the menu.
    1512446875117
    428862293
    My experience at The Melting Pot was incredible; everyone who spoke with me was very kind and made sure I had everything I needed. My server, Kim, made the night go from great to fonduetastic! Through laughing and joking with us and coming up with great words like fonduetastic, she is one of my favorite servers. On our way to our table, the front desk people said hello and asked us how we were doing and how our weekend was, which was pleasing. All in all I had a wonderful night at The Melting Pot, and I can't wait to go back! Thank you for an incredible evening.
    1512329362250
    428293551
    We went to the melting pot for our holiday gift exchange and it was a great location. The food was brought out pretty fast, so we didn't have to wait long until the next course. We would definitely come back again.
    1512279031897
    428230500
    Legendary service was delivered. Overall excellently great. Wil definitely be back with family and friends. Extra ordinary experience.
    1512278974540
    428230443
    Kim was perfect
    1512202577103
    428120939
    Kim was excellent! She was thorough and explained everything very well! She was a delightful waitress and made us feel comfortable!
    1510247591743
    422172776
    My friend and I went to the Melting pot to enjoy some fondue but it ended up turning into a mess. We sat at the bar where our server Jesse was also working. From the start of our visit we felt something was off and as the evening continued we were able to see him drinking on the job and openly talking about drinking on the job. He mentioned to another Co-worker that he “needed to drinks, one for the guest and one for himself” and he indeed poured 2 drinks and chugged his drink behind the bar. While this was all happening our cheese temperature wasn’t lowered and it was burned. We decided to stay and have some chocolate fondue and that was burnt as well. He never turned it lower. After we got the check we noticed the chocolate was burning and the smell was taking over the area. Luckily the host was very sweet and attentive so as soon as we told her the chocolate fondue was still on and burning she rushed back and turned it off. This was such a disappointing visit. We paid $60 for a burnt and unsatisfactory meal. Also, employees should never drink on the job and our server Jesse openly drank in front of guests. It’s unacceptable and needs to be addressed.
    1509290489623
    420647067
    Our server, Geoffrey, was attentive and the manager, Kristie (sp?) was excellently hospitable.
    1509224177783
    420590450
    Server and manager Kristie
    1509223449543
    420589928
    Our service was wonderful and our waiter was very nice and informative. The manager Kristy came by to greet us and was extremely pleasant. We had a great time!