The Melting Pot San Mateo Contact Reviews

The Melting Pot San Mateo

2 N B St
One Transit Center Way
San Mateo, CA 94401
(650) 342-6358

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The Melting Pot in San Mateo, CA
What are people talking about?
     
    69%
    110 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1495648472597
    403699795
    Soario was very approachable and hospitable. Gave us some good recommendations since WIfe & I are still fairly new to Fondue Experience.
    1494985981447
    403070259
    Crystal was very friendly and consistent in the way she made sure that we had what we needed for an enjoyable experience. The pacing of the delivery between the cheese fondue, salad, entree, and dessert was perfect. She also made sure to wish the mother's at our table a Happy Mother's Day - much appreciated.
    1494897089653
    403000276
    We had the pleasure of having the General Manager (Chuck) take care of us. He was incredibly attentive and informative, which made our evening a memorable experience!
    1494882851473
    402989874
    Rob is the best owner. He stopped by our table and made us feel at home. Sydnie was a great waitress. She explained everything and stayed on top of all our needs. Thank you very much.
    1494262944613
    402606062
    Our only complaint is that my husband found a hair in his salad, which we understand can happen occasionally. But then we found another hair at the bottom of our veggie bowl during the cheese fondue. We were there to celebrate our anniversary and I didn't want the mood of our dinner ruined so I asked my husband not to complain to staff while dining.
    1494180576167
    402555288
    Angel
    1493262199730
    402036717
    The waiter was not very helpful. We were seating for 20 minutes before we were helped and it was by the manager. The waiter checked in after. He seemed to be having an argument with the kitchen staff as we heard a lot of yelling and cussing coming from the kitchen. At one point it even seemed like someone in the kitchen was throwing things.
    1492888118587
    2088568140
    At both the bar (Rob) and our table (Paradis), the service was extremely friendly and welcoming. We were celebrating my daughter's birthday, and they contributed to making the dinner a special time, even singing "Happy Birthday." We'll be back to Melting Pot!
    1492212813097
    2083634394
    We needed a little more assistance with the use of the pot.
    1491790218913
    2080219861
    The cheese fondue had a very strong taste I did not like. This was probably my issue, rather than the quality of the food. I believe it was the bleu cheese that had the strong taste. The ingredients seemed to be of good quality.