The Melting Pot San Mateo Contact Reviews

The Melting Pot San Mateo

2 N B St
One Transit Center Way
San Mateo, CA 94401
(650) 342-6358

The Melting Pot in San Mateo, CA
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Cory was a great server!
    Have 2 bartenders so if one steps out the other can fill drink orders. Inform customers if options are not available so they can make different choices and not be charged for things they did not receive. If there is a problem with the order fix it.
    We wanted 2 burners because my girlfriend is vegetarian and we didn't wanted to mix the meat with the veggies. The restaurant couldn't manage to get a table because they were full. Need more tables with 2 burners. We cooked all the veggies first and then added the meat. Not a favorable option.
    Drinks need to be brought out timely. It is the best way to raise check totals and make for happy diners. I would have liked to order more wine, but the flight was brought out late, i think by junior?
    Our server was very great even though there was a party
    Our server Mo was one of the best servers I've ever had. His knowledge of the menu and charm really made the experience all that much better. We also met the owner before we left and he was great as well.
    Although the place was fairly dark, the food and the experience was great. It felt romantic and like we were having our own little private dinner date. It took a while to get through the 3-course meal, but that gave us time to talk and just enjoy the night. Overall was a great first experience. Will definitely be coming back :)
    The waiter was great, Irish lad, by the name of Tim, he did an fantastic job, and a great accent too.
    Improve staffing for Christmas Eve or reduce the number of tables reserved/provided. Seriously, the food was good; we all loved our drinks but we also watched a family leave as we arrived because they had not seen a server -- but I don't think you can blame servers who are running the whole evening -- it's a staffing issue. BTW, we said we saw a manager -- that would be Ben, who stopped by a couple of times and finally got the final, missing drink for one of us.
    Everything excellent. Only possible improvement was that server could have been more friendly, attentive, and available. Also, he did not know about the menu items.