The Melting Pot Tucson Contact Reviews

The Melting Pot Tucson

7395 N La Cholla Blvd Ste 302
Tucson, AZ 85741
(520) 575-6358

The Melting Pot in Tucson, AZ
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    I was going to send a thank you note but I will do this. Virginia (?) got us a secluded curtain booth for our anniversary. She did some research and she found out that my husband and I come out there for our anniversary every year and she made sure everyone knew it was our anniversary..which was very nice. Jeremy, our server, was great and the manager Nicole made sure with Virginia that we had a secluded curtain booth and that our 13th wedding anniversary was amazing.
    Our server was conscious of our needs and never passed our table without making sure we were taken care of. She mentioned she was new, but I would have guessed she had been there forever because she was very composed and knowledgeable about all that we asked about. And if she didn't know the answer, she went to the kitchen to ask. Great service!
    Jeremy was excellent. He wasn't overly attentive but made sure we were always doing okay and had enough dippings for our fondue. I'd recommend and request Jeremy in the future every time. The manager was also very nice and friendly when she walked us to our table and explained the menu.
    The only thing that could be improved are the prices and volume of food given. Its less appealing to need to pay about $40/person to have an adequately sized meal. Not to say I didnt enjoy myself greatly, because I did, however it should be noted that the prices are high enough to possibly drive off customers in my opinion. If there was an adequately portioned dinner for two fondue that was about 40-45$ I'd go here all the time!
    Eric, our waiter was fantastic. Very helpful in recommendations and patience.
    The menu and servers kept pushing the four course option so the other parts of the menu were not immidiately understandable and required further inquiry. The service otherwise was impeccable. The servers treated us with respect even though we were two teenagers with messed-up hair wearing flannel.
    Virginia was an excellent server, very familiar with the menu items and able to easily explain everything to us. She explained the science of the cooking, which we were happy to learn. We had to ask 3 different times for our water to be refilled, and the restaurant wasn't very busy. A gentleman was cleaning/polishing the glass and wood when we walked in, and I was surprised to arrive at the dinner hour and find cleaning products greeting me at eye level. For a higher-end restaurant I was surprised that cleaning happened while patrons were eating; it took away from the ambience.
    Rob was an excellent waiter overall. He was prompt and efficient, but also kind and funny as well. He has a great charisma which is bound to put customers into a great mood. He was able to find a happy medium, serving well without pestering. A glass was never left empty, and a smile was never left hidden.
    First time here and the service was phenomenal! We were there for a special occasion and the staff certainly acknowledged it which made the experience that much better! Food was yummy! I'm sure we'll be back!
    Hired a more computing server. We had to ask multiple times for things, did not keep our drinks refilled. Even after asking, he did not bring a refill promptly. He prepared our food incorrectly and with the wrong serving size for 2. The couple that was with us had the same experience. He charged us incorrectly for what we ordered but after our evening it was not worth the few dollars to straiten it out.