The Melting Pot Ahwatukee Contact Reviews

The Melting Pot Ahwatukee

3626 E Ray Rd
Phoenix, AZ 85044
(480) 704-9206

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The Melting Pot in Phoenix, AZ
What are people talking about?
     
    80%
    125 review(s)
    5 star reviews
    4 star reviews
    3 star reviews
    2 star reviews
    1 star reviews
    High Score
    Food
    94%
    Low Score
    Service
    68%
    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    1510370122383
    422427645
    Casey was fantastic! Very knowledgeable and personable.
    1510289042797
    422291518
    The occasion was a birthday dinner for my daughter and overall the experience was fantastic. The food as already covered was good, but the service was outstanding. Stevie did an excellent job of explaining the options and answering all of our questions. She came by the table frequently and made sure we had everything we needed. When she brought the dessert out Stevie had put candles in and the plate said Happy Birthday and my daughter was delighted. Overall we had a terrific experience.
    1509908167150
    421612419
    Our server was excellent, he was talkative and knowledgeable, and was even able to get us a drink from the bar that had been discontinued. It was also very nice to receive a card from the staff for our anniversary. Everyone was wonderful and the food was great.
    1509738469697
    421414310
    Server, manager, all were outstanding. Present, attentive and friendly. Happily accommodated all requests and we never waited long for anything.
    1509402909757
    420817785
    Answered in earlier option
    1509243761310
    420613161
    Excellent and attentive staff
    1508559395517
    419695824
    If you are going to have a $50 per person price point, your guests should NEVER sit with empty plates swimming in the juice of raw meat and seafood for 20 minutes. We did. Also with a $50 per-person price point, you do sort of expect that your management and servers would have some level of sophistication, and a back-end staff who can help with table service/drinks/bussing, etc. We waited for our wine, our son was never offered a refill on his drink, and the manager who checked on us robotically gave us the speel about filling out the survey. ALSO, we specifically stated were were at the restaurant celebrating my son's birthday. The waiter even acknowledged that when we sat down. NOTHING was done. The waiter handed my son his own plate of stuff to dip in the chocolate and said, "here is a separate plate for the birthday guy." That's it. WHOO HOOO! So UNDERWHELMING! Honestly, I have had better service at Applebee's. And that is sad. And frankly, the quality of the food isn't any better than any other family chain you could go to at the mall. Only here you pay for the experience of cooking it yourself. We were completely unimpressed with this meal, the service, and the over all experience. NOT EVEN CLOSE to being worth the money we paid.
    1508118962530
    419113523
    Allyssa, Madison, and mark all made our night special. Allyssa did an amazing job serving us. Madison brought us nice cards as well as offering us a picture. And Mark checked up on us throughout the meal, making sure we were well taken care of!
    1507652120227
    418526365
    CJ who waited on our table was the BEST!
    1507630524570
    418494286
    We have been to the Melting Pot many times. Our server, CJ, was great. Personally, one of my favorite servers and someone I would not only recommend to others, but someone I would ask for again. He was attentive and asked questions to help determine our needs. Knowing we had been there several times, he was great about only asking what questions we may of had. He was great about checking on us and getting things we needed. I felt he went out of his way to ensure we had an amazing anniversary. He is truly an asset to this location.