The Melting Pot Huntsville Contact Reviews

The Melting Pot Huntsville

340 The Bridge St Ste 202
Huntsville, AL 35806
(256) 327-8888

The Melting Pot in Huntsville, AL
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    The Melting Pot Restaurant provides a truly social, yet customizable, activity that conveniently revolves around our delicious food. We offer delectable fondue made from award winning cheeses, a selection of fondue cooking styles to enjoy with a variety of entrée options and chocolate fondue desserts that make this dining experience one to be remembered. We are indeed the premier fondue restaurant. Choose one, two, three or more courses to create the perfect night out.

    OpenTell™ Reviews

    Our server (Wellington) tended our every need and was there when we needed him
    Brooke was fantastic and didn't cringe at my elderly mother's cringe worthy jokes.
    The atmosphere and food were excellent. There could have been a better selection of non-alcoholic products for fondues and drinks. Improvements to the menu for nutritional information (such as lite options) and the layout had a lot of information on one page that made it difficult to pick exactly what we wanted. The cheese and chocolate that we did select were tasty and ideal for the event.
    Our waitress Brooke was so nice. We really enjoyed her. She was professional, friendly, and attentive. Brooke took the time to ask us what we're celebrating and asked us the secret to a lasting marriage (anniversary date). She took excellent care of us
    It is always a lovely night out. In my opinion it was perfect but my sister whom I was dining with thought things should move along a bit faster. Other than that it was wonderful.
    The only issue I honestly had was pricing, but I do understand you are getting what you pay for and I would pay that price again. Maybe just not as often as I Willits like.
    David made the meal perfect! One of the best servers I've ever had
    Service was excellent. The speed with which our food arrived was great. Nothing needed to be improved.
    Waiter did not visit our table until we had been seated for 30 minutes! We had no water, could not order drinks, it was very poor service. The manager visited our table while we waited, but left without asking us if we had any questions. Once our server arrived he took all our drink, cheese, and salad orders. Which was fine, but then it took EVEN LONGER to have glasses of water brought to our table! Just not the level of service I expect from the Melting Pot. We immediately asked for an extra bowl of bread, because 1 bowl of bread and 1 bowl of chips is NOT enough for 5 people and 2 cheeses. We sat looking at our cheese for 15 minutes after we finished the first round of dippers, with lots of cheese left. We got our salads - oh - the bread will be out shortly! Like our server was busy baking it or something! We eventually got more bread so we could eat all the cheese we paid for. Water refills were slow. Did not have time to order a second glass of wine because the first one took so long to come out. The rest of the meal went fine, luckily our checks were processed quickly.
    Menu could be more specific that the items listed are per person but shareable if so desired. There was a lot of confusion with the wording for some.Not being sure of the serving size some thought it would be much more food. To much for 1 person at the rate published.